Subway Malad West — Restaurant in Mumbai

Worst service i have ever received by this branch...you have no contact number to contact the restaurant...i ordered my food from here (swiggy) and they took 2½ to deliver my order... Irony is my house is just 10 mins away from the mall...They weren't updating the delivery executive or me for that matter....i tried to contact the restaurant in so many ways possible but i just couldn't reach out to them...very poor quality of work especially this branch. Subway Malad infinity. You kept a hungry customer waiting guys. You are in trouble if you keep doing this. Better get yourself back together and look into this problem. Ruined my woman's day...

Hi I ordered the chicken kabab wrap from here and in the last bite there was a hair that I had found. I thought not to complain as ut was the last bite but later thought to bring it in their notice. When i informed the person at subway about the hair. He just took the tray from me and did not respond to it at all and kept the tray behind him. Though it was a last bite but they need to make sure that we should not experience and they should not serve us unhygenic food.least he could have done was appologise but he didnt do that as well. Hence i made sure to put my review here. Will not order from...

One star for the hygiene. My daughter noticed a dead cockroach near the food and got very upset. The staff were least concerned and said things like "it is dead anyway". Then I ask for the manager who comes and picks up the cockroach and says "we did the pest control 2 days ago and they usually come out after this". There was absolutely no concern with there being a dead cockroach near the food and possible pest controls chemicals near the food which killed the cockroach. It was amazing how they were just...