Nook — Restaurant in New Delhi

The Resturant ruined my birthday party. Almost everyone of my friends was complaining that food quality was tasteless. Especially main course. Every a cheap dhaba will have a better taste than Nook. Nook should be snatched away from 5 star rating. I have visited so many 5 star restaurants but never felt having such terrible food . Just imagine the disgrace I have faced when all Birthday invites complained of food and it’s quality. They were mocking and making fun of me. The whole birthday spoiled coz of this . They all thought that I picked this Resturant coz of saving money. But good know it was not like that. When we complained the manager about it , he called on head chef and he tried to compensate by making kadai chicken for us but that too didn’t met our expectations. I have eating buffet in other 5 star but never ever I had so tasteless food. Make decorative buffet and so many menus on list doesn’t makes things right. On the other side the service was very poor. Manager was hardly seen. Service stewards takes almost 10 min to bring one naan/ bread. Horrible experience. I advised people to think once before...

I’ve been a Marriott Bonvoy member and have dined at many Marriott properties, but my experience at Nook, Aloft Aerocity was nothing short of a nightmare.We visited for dinner yesterday and were treated with complete disrespect by Mr. Balram Khatri, a staff executive who clearly lacks any understanding of customer service. He was rude, dismissive, and outright arrogant, refusing to even listen to our concerns.

What should’ve been a simple billing correction turned into 2–3 hours of unnecessary arguments and stress. Not only did he delay the process, but he also misbehaved with us in front of other guests, creating a deeply uncomfortable situation.

Even after everything, no apology, no gesture of compensation, and absolutely no accountability from the hotel staff. This is not what I expect from a Marriott property.

If Marriott values its customers and Bonvoy members, I hope this is addressed seriously and that we receive a proper apology and compensation for this...

Went there for celebrating my belated birthday. Although I was apprehensive about it in the beginning, it turned out to be an amazing lunch. Started off with a nourishing bowl of wild mushroom soup with sprinkling of white truffle oil. The soup which was a blend of portobello, porcini and button mushrooms was blended to a flavoursome perfection. Next, we had our main course- oven roasted chicken with broccoli puree and fondant potatoes. crispy on the outside and succulent inside, I will call the chicken well baked. And finally, a full serving of pasta chicken Romana. The portion size, unlike other 5 star restaurants, was not disappointing. In fact, ordering only the above three dishes satisfied our stomachs to the fullest without a doubt. Maybe this restaurants is not as well known as Andaaz by Hyatt in the Aero City. but this surely deserves a lots of accolades from my side. Surely a mesmerizing experience to be there...