Roberta's — Restaurant in Dublin

Roberta’s! This is the second time I’ve been here now.

Let’s start with the positives: The cod (pictured) is really good

Now let me explain why I have given 1/5 stars!

Firstly: I came with my family for Sunday dinner, plus one of my friends. We got seated next to a big group of people who were screaming for an hour so that we could not hear anything of our conversations (not restaurants fault, but they should tell them to turn it down).

Secondly: We ordered 12 oysters, and I am sad to say that 4/6 people in our company got REALLY bad food poisoning. We haven’t been able to get out of bed for the last 48 hours. Also last time I came to Roberta’s the oysters tasted funny. Do you understand how bad the quality/freshness is if 4/6 people get food poisoning from 12 oysters? This implies (given some assumptions), that 8/12 oysters that night were bad unacceptable).

Thirdly: I would say that it took on average 20/25 minutes for every round of drinks to arrive. At one point, my friend ordered a hop house and I seriously think it took 30 minutes for it to arrive.

Fourthly: The service is non existent. When food arrives, there is no explanation whatsoever of what we are about to eat. They put down 3 different kind of oysters and then leave us guessing what we’re about to eat. They put down cod with a delicious sauce and different vegetables, and we have no idea what we’re putting in our mouths. We also constantly had to call waiters to our table to order more drinks. I would expect this level of service at a pub, not a restaurant marketed as fine dining.

That’s the end of my rant. If oysters wouldn’t have killed us, maybe 3/5. Big disappointment. If everything tasted like the cod, and the service was better, this could be a really...

Decor is very nice. Restaurant is spacious and the two waiting staff working were friendly. My girlfriend ordered the charcuterie board for her starter. The hummus was visibly dried at the edges and moved as one clump. Carrot, celery and cucumber sticks were dried out. The only edible meat was the pepperoni, all others boasted either or both a questionable smell/ appearance. When alerted of this the waitstaff kindly and dutifully removed this from our bill. We both ordered pizzas for our main courses. I ordered mine gluten free, which was affirmed back to me by the waiter as they wrote it down. After my substandard honeyed pork starter, I was looking forward to actually satiating my hunger. To my dismay, the pizza I ordered did not come gluten free. I was served a ‘normal’ pizza. Luckily I’m not actually coeliac, just gluten intolerant- and at this point I was past the point of caring what I ate, so I decided not to bother anyone with this grievance, since the venue was obviously understaffed anyway. However, negligence like this cannot be accepted in the food and drink industry. Allergens and intolerances need to be taken very seriously. There is nothing more to add, really. If I had been highly allergic, I could have died. There’s no room for error when taking orders like this. It was a disappointing meal overall. However the waiter was lovely and I don’t want to name and shame them, since they were clearly doing the jobs of 3 other people who management could have done with having working that night. So thank you to them, they were very nice, and thank you for taking the charcuterie board off the bill, but the allergen ‘mistake’ with my meal can be deadly to others, so whatever went wrong there needs to...

I was shocked to have such a bad experience at Roberta’s last night!!! One of my favourite restaurants, which I visit frequenty and even hosted my birthday there only last year.

The service was shocking, when we entered I noticed two groups that were being very loud and as I wanted to have a conversation with the person that joined me for dinner I asked if we could be sat elsewhere. I was told no and the only other option would be to sit at the bar.

The first waiter was polite and brought us water and menus and took our order as we knew what we wanted. This was the only jug of water we got for the night and the only time I seen that waiter again was on my way out. We had to call another waiter to ask where the charcuterie board was after 20 minutes and when it arrived it had no cheese 🤣 It was only half way through I asked if the other person had helped themselves to the cheese and when they said no that I realised we had just paid for an overpriced plate of dips and carrot/celery sticks.

Nobody came over to ask if we needed anything and after our pizzas were dropped off we ate them and once again had to chase a waiter down to ask for the bill.

This was the least of our worry’s as the noise in the restaurant was on par with that of Croke park hosting an all Ireland final. When we got the bill the waiter couldn’t hear me and I asked him was he surprised, he also expressed his frustration with the noise yet it was allowed continue.

From the casual consumption of cocaine at the urinals to the shocking service, I was extremely disappointed by my experience at Roberta’s last night. I am honestly shocked at this as I have never had an experience like...