Barbacoa Churrascaria Aoyama

Decepcionada! Even among Brazilians (me) and other foreigners this is a popular restaurant/branch, so I was looking forward to eat there after so long, but it was just disappointing !

First of all - one guy serving the meat has his nose sticking out of the mask all the time, coming super near me and my japanese friend. almost all the staff serving the food come soooo close to us. my friend got super upset, and I had to call the manager(?) where are the basic corona precautions?

2 - most staff sound miserable and unhappy, it’s not a good vibe. It’s so hard to ignore it.

3 - please cook your couve, it’s not supposed to be served nearly raw like that. And palmito is supposed to be fresh and crunchy, not all soft looking old .

4 - the staff started acting weird because of our complaints, and when I left they didn’t greet me “thank you”, like they do with all the other customers. even though I said THANK YOU first, when I was leaving. I still can’t believe this one.

Just go to the Shibuya branch instead. It’s a smaller place but the service is suberb! And proper corona precautions taken.

Hope you guys will improve, this is a shame.