The cafe here is fantastic. I’ve never seen so many teas on one menu - it was so hard to choose just one and we must’ve spent 15 minutes looking through all the teas. We went for a smoky earl grey and a vanilla-scented black tea, and both were absolutely fantastic. We paired our teas with some of their sweets - the blackberry matcha tart and the earl grey mont blanc - and we were very impressed with the sweets as well. The only point that could use some improvement is that they don’t have any labels on the desserts, which are on display in a glass case. We had to ask an employee to explain what each one was, which was a bit awkward and redundant. But otherwise it was a great experience, and I'd come again if I'm looking to spend a little more than usual - perhaps for a birthday or other...
Read moreUpdate: Came here a few hours ago to buy some tea bags…although there were a few customers, most of them were just browsing while I had already chosen the boxes to pay but no one wanted to assist me.
Left the boxes there and went to the outlet near Mitsukoshi and bought eight boxes of tea there. Don’t bother coming here!
Previous update:
Haven’t tried the cafe but visited this outlet to purchase their teabags and loose leaf tea. Customer service was pretty good - the employee who assisted me explained the various types of Earl Grey and red tea and also fanned the tea cans to invoke the wonderful aromas.
The Paris Earl Grey smells divine and makes the perfect cup of tea, just as good as Kusmi Tea! Would say it even beats TWG Tea. Will come back to...
Read moreSCAMMERS! Sadly I have to give even 1 star for this sammers. They tried to give us an receipt over 8650 Yen. We had 2 cans of tea, for each 1200 Yen. They did a circle around the number 8650 and even after I asked how the price was so high, the waiter tried to sell us the 8650 price. After I did the calculations in front of him. He told us that one of the two teas we have ordered, wasn't on the list so it there was no price tag (kinda strange for a tea restaurant with over 80 different teas). After a little conversation he told us the total price is 2650. Do not go into this tea restaurant. We had such a good experience with Japan so far. But these guys throw a big shadow over the honest culture of...
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