Very casual but clean and neat little spot in its pocket in the hundreds of restaurants in Asakusa. As per the Japanese cultural concept of altering food on the menu for a customer being uncommon, unfortunately, what you see is what you get, so if you are a picky eater, I would advise against eating here (either that or be prepared to take off whatever you don't want yourself when the food comes). The atmosphere is pleasant and the staff is friendly and will try to commnicate as best they can with English speakers. The food itself is pretty decent. A coworker I went with liked the salad she got, whereas I merely enjoyed the margherita pizza as there were no toppings on the table (additional parmesan or crushed red pepper), but just silverware (I initially tried getting a pepperoni pizza, but settled for just cheese when they couldn't do my request). The service is quite timely and food comes out to you in a swift manner. The pricing is just a bit expensive for my standards and the size pizza I got, but for the Tokyo pricing, I'm sure it falls into a pricing bracket you would expect. Would definitely recommend if you are in the area and want to just pop in for a quick bite, although longer meals I'm sure are just...
Read moreWorst restaurant we have ever been!!! Staff made no effort in communicating with customers in other language. Yes we arrived late but they accepted our sit down order without notifying us they were closing. Forced us to pay the bill before we finished eating and in the middle of our meal, they suddenly came out and said restaurant closed. No take away option and cannot continue eating?!?!?! We ended up scoffing down all our food within couple minutes. On top of that, they slapped on a service charge per person without any sign anywhere that we could see, or it was for the bread sticks they gave us that we didn't order at the beginning. Either way, we just got charged extra for no reason! Food was overpriced as well, ¥3500 for a large pizza but more like a medium only. Taste was ok. Overall service was horrible which made our meal not...
Read moreThe food at this restaurant is genuinely good—flavorful and well-prepared, making it worth the visit for the taste alone. However, the experience with the staff left much to be desired. While they were nice enough, their level of attentiveness and respectfulness could use improvement.
We ordered a pepperoni pizza, but what arrived at our table was a plain tomato pizza. When we pointed out the mistake, they took it back but returned with the same pizza with slices of pepperoni added on top—uncooked. We asked them to fix it again, and although they took it back, the pepperoni still came out uncooked. This really impacted the dining experience.
If the staff could address these issues and improve their attention to detail, this restaurant could easily become a favorite. For now, while the food is great, the service leaves something...
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