Tonkatsu Shinjuku Saboten Main Branch Odakyu Ace South Building Branch — Restaurant in Tokyo

Have been eaten there for a long time: However, I was so disappointed on my last visit. The sign of business which shows open or not was half way flipped, so that I had to make sure if I could eat. Then dressing of sesame (for cabbage) was too tight and impossible to open. I was told that they have time limited pork cutlet which was raised with brown rice: It was pricy, but ordered. Not like I was told, half of it was hard to eat or falling apart when I bit. Guests around me were asked if they want free refill of cabbage, but not me. No one came to ask if I want more rice or miso soup. Usually, they serve a hot tea in the end, but no offer. Compared to other customers, I was treated like was not exist. I like Saboten and have been eating there with generations in my family, especially that branch. I felt I was not qualified as their customer. I will never return to that branch in my life, however, I am sure that I will use other branch. Too sad to see poo...

Best katsu dishes I ever had. Staffs are friendly and teaches us how to eat with the sauce. Good portion of food.Can request to refill the fresh cabbage and rice.

Yeah, a little pricey but in my opinion it is worth it for the quality of food served. Good portion.

The restaurant environment is clean and cozy. Cant expect much as most restaurant are small in Japan. This outlet in Shinjuku station not that small though.

In case you prefer other food, there are other restaurant serving different type of food eg sushi bar, burger king, Japanese curry just few next...

We had a group of 11 persons, the restaurant claim to only serve 10 persons and below. We know it is a big group and were ok to split tables either 6-5 seating or 4-4-3 seating. The service staff refuse to accept our offer claiming they do not want to serve group of more than 10 persons. LOUSY SERVICE, do not go unless you plan to be turn away at their discretion. We have been to many Japanese restaurants in Tokyo and Hokkaido without issue. This restaurant service is definitely sub-par of typical Japanese standards we have...