Ueshima Coffee House - Higashi-Ueno — Restaurant in Tokyo

The only one BAD experience I had in all 25 vacation days in Japan, as a tourist that not speak japanese. I came here to experience Ueshima coffee hoping for an excellent service as they are one of most important in Japan. Unfortunately the staff wasn't any helpful (in 99% of places in Japan staff are helpful and very polite) and I had to pay twice for my coffee as they apparently were not in the mood to understand what I was trying to say, even with translator app. My morning set menu was supposed to have coffee however the coffee was handed separately and they didn't explain it to me. I was a customer that clearly needed some guidance and they didn't care about it. I do not recommend this place for tourists. It's a shame for a company as Ueshima and for...

POOR SERVICE, good coffee so choose it. Here is my experience as an asian who work a part time job in hospitality sector🙃

On Monday, December 2nd, around 7:25 AM, we experienced poor service and encountered very rude behavior from a female staff member at the cashier. Her name was stated with T (た). It was our first time visiting, and we were unfamiliar with the menu. Despite there being no queue, she appeared impatient and frustrated, raising her voice. While she could speak English, her attitude was extremely rude. We were there as a family, and her behavior left a negative...

We were in the mood for coffee and randomly picked this place. I just had to have the Japanese butter toast (it's my belief the Japanese has the best bread on God's green earth). Also, had Carmel hot coffee, ice bourbon vanilla milk coffee. Our second round I had the Nel drip hot coffee and my nephew had the orange milk coffee (this coffee was awesome). Great coffee place quiet even when crowded....