Charlie Pizza — Restaurant in Kaunas

Me and 2 friend went to Charlie pizza on a Saturday evening at the end of august. We ordered a starter and a main course. Because our past experience in Kaunas we clearly requested to have all starter together and all main courses together and at that point the waitress giggled at us because probably according to her she knew how to do her job. As starter we had some fried dumplings and a chicken soup that was tasteless, in fact we invited them to try the soup and indeed they agreed and apologised for the tasteless soup. As main course we ordered one pizza, penne pasta for me and spaghetti for one of my friend. After we started to eat the our starters the ¨giggling¨ waitress approached our table and informed us that the main courses were ready... so we were eating our starters and our main courses were already on the table, our waitress was useless and she didn't know how to do her job. I also get the wrong type of pasta, I ordered penne and they gave me rigatoni but when I pointed that to the unprofessional waitress she didn't even know what penne pasta was so I invited her to google it, the sauce of the pasta was not nice at all. Because of the tasteless soup that my friend didn't eat the manager offered to my friend a dessert or coffee so my friend had a dessert but we had to pay for it. The only nice thing that we had was the espresso coffee. This place has bad food and even...

Worst service I have ever had. Waiters don't care about customers at all and prefer to ignore they exist. You can easily wait for 30-40 minutes just to see a menu and then another good 15 minutes to make an order if you are lucky. As they have a quite delicious Pepperoni pizza, I've been there 5 times, every time hoping that next time will be better, but nothing changed once - being an invisible ghost is a usual experience here. Even if you come directly to the waiter and ask for the menu - there is no guarantee somebody will come back to you, which is ridiculous and extremely strange. Last time I simply had to walk away, because in 45 minutes none of the staff came to me to take an order even though they definitely saw me waving and calling them (but pretended they didn't and just quickly turned around and went to hide inside the building). And it was not just me - during this last time the same thing happened to 2 other people and they left as well. After that experience, I promised myself to never come back. I guess, however, that might be a nice place to work on a laptop because without an obligation (and actually any possibility) to order a meal or drink it looks like a pay free workspace outside near a...

Don't let the pleasant location and ambiance fool you! This place is a masterclass in disappointment. The food? Mediocre on its best day. The pasta was akin to the Sahara desert, while a good portion of the menu could be featured in a 'False Advertising 101' class.

Think a milkshake could salvage your meal? Think again! I've seen better consistency in a puddle of rainwater, and the flavor was practically nonexistent.

But the real cherry on this disaster sundae was the atrocious service. Despite the joint being almost empty, getting the attention of the staff was like trying to summon a genie without a lamp. And get this, they had the audacity to deny us tap water - not once, but twice - in the sweltering heat. When they finally deigned to serve water, the glasses looked like they'd been pulled from a crime scene, complete with fingerprints and mystery residue.

In short, this place is an affront to the very concept of dining. You're better off staying home and opening a can of beans. Trust me, you'll...