樱花餐厅 1977 Sakura Cafe & Cuisine — Restaurant in Kuala Lumpur

We went there for lunch and ordered Nasi Lemak with Rendang Ayam, Nasi Lemak with Ayam Goreng, and two drinks. The service was very slow, and we ended up canceling my Nasi Lemak Ayam Goreng order. (The restaurant had more staff on duty than customers!)

First, they served Iced Lemon after 15 minutes. Five minutes later, we got the Iced Lemon Tea. Another 15 minutes passed before the Nasi Lemak Rendang Ayam arrived. I waited another 15 minutes, but my Nasi Lemak Ayam Goreng was still nowhere to be found.

I then saw them serve Nasi Lemak Ayam Goreng to a customer who arrived after me. I watched as a waiter ran over to inform the server it was meant for me, but she insisted it wasn’t. I called her over to check my order, and her response was beyond frustrating. She asked if I had indeed ordered Nasi Lemak Ayam Goreng, and then said they were cooking it—without even apologizing.

After waiting another five minutes with no food, I decided to cancel the order. They told me it was “in the middle of cooking.” I explained I’d already waited over 30 minutes, and they offered me a free dessert. I didn't eat the dessert and only paid for the other three dishes we received. My sister said the Nasi Lemak Rendang Ayam was good, but since I didn’t get my Nasi Lemak Ayam Goreng, I can’t comment on the food myself.

Honestly, with so few customers, it’s surprising they still forgot the order. Aduii.

In conclusion, is it worth the long wait? My answer is NO. There’s no excuse for missing a customer's order or taking so long to serve when there are fewer than five tables, each with only two customers. There are plenty of good and cheaper nasi lemak options out there. But if you really miss this old time taste, try it at your...

the food ok but its overpriced 2dish and 1 veg already 300 the portion is really small. Not recommended to eat there for cny. The staff didn’t say clearly about the fish details b4 I wan to call and the price came 185rm for the fish . If the staff knows how to speak English is better infront of customers they are polite when back they talk something about our table look like we cannot pay for the price. Don’t judge based on our age tho. Will not ever dine in here again. 3ppl eat is really overpriced. I’ve told the worker to choose the smallest fish if possible but ended up large. I dun know weather they are listening or what. Improve...

Ridiculous service. Mentioned an item is not available for a la carte order, only for set ordering for entire table. But QR ordering does showed available as an a la carte.

Hot food took outrageously long despite restaurant not being busy, had to check with staff multiple times. Quality of food rather poor.

Service staff lack attentiveness. Most of them just either on the phone or just standing around without any clue what’s going on.

Sorry, but just couldn’t see any positive points for this...