Starbucks - KL Eco City Mall — Restaurant in Kuala Lumpur

Staff are liars. Members day buy 1 free 1for any drink i ask for latte grande size, but they say only applicable to venti size (?????). I ask to show me in TnC but they say its not written. How??? hey cmon I have been purchasing on every Members day and no issue. Why lie? So desperate make more money because no one buy from you?? your boss tell you?? TnC says ANY DRINK without mention of size.

I had to walk to another starbucks today and no issue at all, i can choose any size! To others, be weary with staff especially the male...

When they gave me, I asked is it already put sugar? They said yes when I try, it does not contain sugar. I go back and ask them to add, just simply add a bit, then I asked to put more, they’re showing attitude of don’t really help me to put.

Their donut used to be so good and now with the worst attitude, the food does not taste as good as it used to be. If the brunch manager saw this please take some time for training. This is the worst attitude I’ve ever face...

Staffs who are working at this outlet, it’s the worst! I have never seen such attitudes towards customers. We went to enjoy B2F2 promotion, we decided to split the bills since we have the rights know choose the way to make it cheaper and this abang here feel annoyed. He even asked us why only come during promotion? Why don’t you come during normal days? How do you know that I don’t spend money on Starbucks even there’s no...