The Story of Wharf Hot Pot — Restaurant in Kuala Lumpur

Extremely slow despite manageable crowd. Was told kitchen was busy hence will take longer time. ( Despite our orders being not much ) 20++ minutes needed for man tou to be served. Man tou is dry and not crispy. After 30++ minutes and not a single skewer is out. Asked for status and no clear answer was given despite asking repeatedly. Later was told skewers normally needed at least 25 mins to be prepared Even during payment, was charged additional food which was not ordered. The process was slow as well. Not a good impression for a new business. All in all if you have ample time to spare and don't mind wasting it in a hotpot restaurant, this restaurant is the...

Ordered a single meal of spicy roasted duck, added duck blood & duck intestines. Spicy level was good, but a bit too oily & salty as time goes by. Duck blood was awesome though.

Grilled lamb skewers (5 sticks per order) and scallops (4 pieces per order) were nicely marinated, esp the pickled raddish & garlic on top of the scallops.

Penny was very friendly and helpful with her recommendations, which made my dining experience very pleasant and enjoyable.

Not sure if it was due to the location (entrance a bit off the crowded area) or it was a Monday evening, so not much people eating in, which actually was better since the place is quieter, with...

I recently had an outstanding dining experience at this restaurant thanks to their exceptional assistant manager, Chris Chong. His proactive approach to customer service was incredible. He didn’t just serve; he went above and beyond, engaging with each table, offering genuine feedback, and making tailored recommendations that enhanced our entire meal. Every dish he recommended was spot-on, creating one of the best hot pot experiences I've ever had—honestly, even better than Hi Di Lao!

If you're planning a visit, I highly recommend seeking out Mr. Chris Chong. Let him guide you through the menu; he knows exactly what will make your experience...