The Manhattan Fish Market @ IOI City Mall — Restaurant in Sepang

Ate here on Chinese New Year with 9 other guests (Total of 6 adults and 4 children). Food is what would expect from a restaurant like this. Deep fried breaded fish, prawns in scorched mayonnaise, fried rice, french fries… I don’t know if they identify as a fast food chain but I would consider them in that category. Don’t get me wrong I enjoyed the food. But if you are looking for fresh succulent prawns, catch of the day kinda thing… this is not it.

Having said that, a party of ten was sat very quickly, a table cleaned for us. Orders were taken, food brought out quickly.

What I found impressive was the service. Staff were quick to attend to us, very smiley, polite and accommodating of our requests for additional plates, forks and everything else. Any queries were quickly attended to by the assistant manager, Miss Aniqah. How often do you get that from a fast food restaurant.

Yeah, if this is the fare you are looking for, absolutely I could...

There are plenty of great promotions, the prices are reasonable, and most importantly — the food is delicious! Big credit to the manager for his amazing customer service, super helpful and kind.

During my visit, there was some confusion regarding the birthday lava cake promotion. While the staff repeatedly said it couldn’t be claimed — first due to website maintenance and then due to it being out of stock — the manager stepped in and reassured us that the item was available. Despite the manager’s efforts, the staff continued to make excuses and did not honor the promo.

I hope the person in charge takes note of this situation. That said, I truly appreciate the manager’s professionalism and willingness to assist — excellent customer service from the Manager (Slim &...

As a firstimer to eat here, I liked the foods. Ordered quad as starters, 2 lite size meal, 1 regular meal & 1 kids' meal plus 3 drinks. The dory fish tasted good & crunchy on the outside. Our fried crunchy calamari (in quad set) were rubbery but can swallow. Satisifed with the foods/taste=price. Most of the staffs were friendly. But we were annoyed by 1 waiter. He was unfriendly, making serious faces. We asked for kids' menu & he simply put on the table w/o even looking at us. We needed 1 more chair for our table. He picked the chair but did not put it close to our table, instead in the middle of the way in the resto! We really really hope that your manager will read this review. MR. SAIFUL NIZAM, the waiter pls behave. Because of that, TMFM IOI City Mall got 3...