They say you cannot judge a book by its cover. No place proves that more than Lotti's.
From the street, the place looks terrific. But then they start serving the food, and bring you the bill, and you realize how sub-par the place is.
We went there for Christmas Eve dinner. It was a 65 euro/per person prix fixe. Amuse bouche was okay -- something with cream, some kind of fish roe, in a sea urchin shell.
It was all downhill from there.
The first course -- a salmon dish -- was tasteless. Was it smoked salmon? I think so. But it was so absent any taste I could not tell. For the second course, our party chose beef and monkfish -- both were terrible. Overcooked -- the monkfish in particular -- and terribly disappointing.
Despite the fact it was a three-course prix fixe, we did not stay for dessert -- we simply couldn't take another disappointment on Christmas Eve. They didn't have the Malbec they listed on the menu, so they pushed another Malbec -- a 10 euro bottle -- for 46 euros. Criminal.
Service was unctuous, but neither professional nor prompt.
Altogether, the meal cost over 300 euros. Throughout almost the entire meal, I was wishing we had gone to the Indian restaurant around the corner from where we were staying.
A couple of nights before, we had gone to the The Duchess in the W Hotel. The meal there, which cost only a modest amount more, was outstanding and delicious. This meal was poor and unenjoyable.
Do NOT go to Lotti's. Spend your money somewhere -- anywhere -- else. It's a rip-off, and they don't deserve your patronage. I am sorry I went there; if you go, you...
Read moreI had told the waitress that I had a nut allergy. I ordered the hummus, the menu did not indicate this item had nuts, but I always let the waitress know about my allergy, as I have a serious nut allergy. She did not write the order down.
The hummus was brought over and I assumed the topping was z'atar, as I had already informed the waitress of my allergy. I took a bite and started having an allergic reaction. I had to call the waitress over, who said 'maybe there were peanuts or pistachios in the hummus'. I had her double check and she came back and said 'yes there are nuts, and also may be pecans and walnuts'. I was mortified. I took my medicine and said I wasn't eating there and left.
I had come for a Sunday Brunch to celebrate the UK Mothers day. It was my first Mothers day so I thought it would be a really special day, and my 10 month old was with me too. The entire experience was completely ruined and - I have had this happen to me before, and it manifested as a food anxiety and took me a lot of time to trust restaurants and in eating out.
I complained to the staff member behind the reception desk and asked to file a formal complaint. I spoke to David behind the reception desk, who took my details and said I would receive an e-mail but I did not receive anything. I also suggested two points of improvement.
Waiters to write down orders on paper To outline allergens on the menu, or to give customers an allergen menu to check...
Read moreFrom the moment we walked into Lotti’s, we knew we were in for something special. The atmosphere is warm, inviting, and filled with the perfect balance of elegance and comfort. The decor is tastefully modern, yet cozy, making it an ideal spot for both intimate dinners and group gatherings.
What truly set this experience apart, though, was the exceptional service, particularly from Duna. She was not only professional but radiated warmth and attentiveness that made us feel like valued guests from start to finish. Her recommendations were spot-on, from the wine pairing to the standout dishes, each of which exceeded our expectations in both presentation and taste.
Duna’s knowledge of the menu and her genuine passion for the food was evident, and her friendly demeanor made the entire evening even more enjoyable. She went above and beyond, ensuring every need was met, and her attention to detail truly enhanced our dining experience.
The food itself was a masterpiece—each dish beautifully crafted with fresh, high-quality ingredients. From appetizers to dessert, everything was delicious and thoughtfully prepared. We particularly enjoyed [mention specific dishes], which were bursting with flavor and creativity.
Overall, Lotti’s offers an unforgettable dining experience, and thanks to Duna's exceptional service, we felt truly cared for. We’ll definitely be back, and we highly recommend this gem to anyone looking for great food and even...
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