My recent visit to Pulitzer's Bar was nothing short of a disaster. From the moment we walked in, the service was extremely slow and inattentive. It took far too long for anyone to acknowledge us, let alone take our orders. The cocktails we eventually tried were mediocre at best, with a very limited selection that left much to be desired.
However, the most shocking aspect of our experience was the fraudulent behavior I encountered. I made a reservation for a table on September 7th at 18:30. However, due to unforeseen circumstances—specifically, heavy rain that delayed our taxi—I called a manager at 18:02 to inform them that my friend and I would be late. Furthermore, my friend called from her phone while we were in the taxi to confirm that our reservation under my name was still valid and that we were simply delayed. We were assured over the phone that everything was fine and that we need not worry.
We arrived at the bar around 19:10 and paid our bill of €118 at 23:04. To my shock, on the following day, I discovered that a penalty of €25 was deducted from my account at 19:18 on September 7th—while we were already inside the bar and reviewing the menu. The waiter did not inform us of this penalty at any time during our visit. Upon reviewing bar’s booking policy on the website, it explicitly states that "For no-shows or late cancellations, you will be subject to a fee of €25 per reservation." However, we did not cancel our reservation, and we arrived at the bar, having notified the bar twice of our delayed arrival.
For the past three days, I have attempted to resolve this issue through email correspondence with bar’s establishment. Initially, I was promised that the situation would be looked into, but now my emails are being completely ignored.
Overall, I cannot recommend Pulitzer's Bar. The combination of slow service, subpar cocktails, and this outrageous fraud leaves a lot to be desired. I would advise anyone considering a visit to think twice and choose a place that values...
Read moreI recently organized an event with a group of my coworkers and needed to find a local bar for the venue. I saw the great reviews online and decided to give this place a shot. I called ahead to make sure they could accommodate our party and if there would be any issues. They said they don't take reservations but it wouldn't a problem. When our group arrived they came up with new rules that no one could stand in the bar area. Before people arrived they set us up in the hotel hallway next to the bathroom. That part of the "bar" is not shown in the online photos for a reason. It also had no air conditioning during a hot summer night. After I spoke with the management they basically said too bad. They gave a silly reason, saying it was for "safety". Yet we ended up blocking two of the three fire exits. We spent over a thousand Euros in a couple of hours and the main bar was empty, yet we weren't allowed to be in that room that you see in the online photos.
The place has pros: Good cocktails (although very pricey) and the actual bar looks very nice with a great atmosphere (not the bathroom hallway).
I give this place one star because the staff and management were very rude, gave false information prior to the event, and lied to my face about their "policies" after the event had started. I strongly urge you not to go here with a group. If there are only two of you, maybe it's better; however, the management and staff do not care about service or your experience.
There are plenty of good bars in Amsterdam, I suggest going...
Read moreSelf-proclaimed on their social media the Pulitzer's Bar boast 'The glamour of long lost times enters the modern day at this timeless classic hotel bar' which unfortunately was not the case. Our experience on Friday 4th of October at approx 6:45pm was more along the lines of rude service with a 40 minute wait on two cocktails and maître d' indifference leading to a complaint and departure without any experience of 'timeless classic hotel bar'. We had to leave before the cocktails arrived or anyone provided an update / apology on the delay as we had a dinner reservation [thankfully, elsewhere]
When we politely tried to engage with the waiter, we were abruptly reminded that it was "Friday, so very busy". Undoubtedly true and we were fully aware as it was a special occasion we were celebrating.
I appreciate that these 'trendy' establishments are a far cry away from the genuine luxury hotel industry in Amsterdam [The Dylan, Pillows Hotels, Waldorf Astoria] but please don't pretend to be 'glamourous' or 'timeless'. Indeed what seems to be truly long lost at Pulizer's Bar is a quality experience of genuine hospitality.
A comment like this is bound to get lost in the ether of influencers oblivious to the service in sacrifice of the photo, so keep raking in the money due to...
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