Trattoria Italiana City Hall — Restaurant in Leiden

Starting from location ✅ Staff customer service and friendliness ✅ The food presentation, length of time from ordering to receiving plates, the flavors too - BRILLIANT!

I will start taking names from now to thank them individually

They have a lot to offer on their menu. Everything I have ordered so far has been so good. My husband and other family members went for pizza. Their comments were the dough which ch most times is too crispy till it’s tough wasn’t. Italian bar-bistro’s pizzas are moist and full of flavor

Last time we were there it was my daughter’s seventh birthday. She mentioned it to the waitress casually and before we knew it at dessert time they brought her a surprise. She wants to go back there again, of course! 😊.

Staff members are so accommodating and friendly with children. They have feeding stools and offer a great enough selection for the kids including portions ✅✅

For us it’s a favorite in the city! We can have an early dinner all of us and walk back home swiftly full...

After a bad experience they invited us to have free lunch and they also gave us free drinks on the house. The food was good and they were very friendly. They made it up to us!

The staff was very friendly and talkative. Unfortunately that is the only positive thing I can write about our evening out: everything went wrong. They gave us the wrong wine (2 bottles, but solved the issue later), made us wait more than 2.5 hours for 2 dishes, only to hear afterwards that our desert was not going to come because, we didn't order a full menu, according to the previous waiter whose shift had ended. They didn't bring cutlery or even plates or napkins, we had to go and ask them. They informed us that there were problems on the kitchen. Well clearly because the dishes were not good either: pizza was sloppy, pasta was way too salty. The apetizer...

Please do yourself a favor and save your time & money to come here! We only spent one day in Leiden and I wished we would have chosen another spot for dinner as there seem to be lots of lovely restaurants in Leiden… This place has a convenient location right in the city center but that’s where it ends with positive things to say about this restaurant. We were one of the first guests for dinner but had to wait close to an hour for our Pasta dishes. The food itself was super mediocre, lacked in taste and was not worth the price. The seafood linguine was 24 EUR and had 3 mussels on top, which felt like a complete rip-off. If you feel like Italian food, better try other smaller (and more genuine) Italian restaurants in the...