The Public Kitchen — Restaurant in North Island

I'm very disappointed with my experience at this cafe today. After waiting over twenty minutes, my flat white came out stone cold as did my partners americano. It took so long that after receiving the coffee and the staff not being very welcoming at all, we just drank what we could of them and left as there was no way we were going to wait that long again! We also ordered an eight dollar slice of vanilla flan which came out 10 minutes before the coffee and was extremely rubbery, not appetising at all, especially given the price tag. Having read some prior reviews stating that this is some of the best coffee in New Plymouth, I'm sorry, but I would have to disagree after this...

Have been a loyal customer since this place opened but have noticed the quality decreasing over recent years. My go-to roast beef and caramelised onion sandwich had very little (and frankly not fresh) spinach and NO caramelised onions. The sizes are definitely smaller and there’s no doughnuts, which made this place a staple when it opened! The cabinet food was what I loved about this place, but the food is getting stingy and it is always the exact same things day in a day out, it seems they have put all their focus into their new burger menu (this town has enough burger joints as it is). Also bring back the big...

Everything about Public Catering Company should be brilliant. The space is fabulous... the design elements are gorgeous and the food is generally very good. BUT... I have been kept waiting sooo long for coffee and /or food. The last time I went for a takeaway drink, it was suggested that I should go over the road to Monica's Eatery instead of wait!! I've had the wrong order brought to me twice, but mostly it's the waiting. Sorry PCC... I have persisted because I love your place, but where's the drive and energy to get the service and...