Ezumi Japanese Restaurant — Restaurant in Northland

We’ve walked out of here 3 times now but unfortunately it’s the only place that do bento boxes in Whangarei so we try again. First time she looked at the clocked & asked if we could order the same thing to make it easy, it was 7:30 on a Saturday night, second time wanted us to sit by a cold door, the place was empty they had no teriyaki again on a Saturday night. Tried again tonight 7pm on a Saturday one table of people sitting there & she looked at the clock & said.”sorry were full” how on earth this place is still in business is beyond me. the lady they have front of the restaurant terrible!...

Restaurant was pretty cool - a few blown / flickering lights - music was the hits & mixed in with a tv show playing in the kitchen - lady was nice, the edamame was lacklustre - pre shelled not in the bean and some of it was dry and cardboardy - entree was delicious, tataki was 10/10 as were all the salads - crunchy and fresh, the beef in the bento was awesome but the chicken had an unpleasant flavour to my taste - wife’s sashimi bento was great but both our tempuras were mostly batter - chocolate Sunday was yum. Will be back to try again tomorrow n...

Worst restaurant experience I’ve had in years, I wouldn’t recommend to anyone. Food was inedible (chicken katsu was drenched in vinegary sauce and there was no effort to engage when we politely asked if we could arrange for something else for an additional charge, teriyaki chicken was unbelievably sweet). Other items on the menu we had tried to order were also unavailable. We really enjoy Japanese food but this was unlike any Japanese restaurant experience...