Domino's Pizza Nigeria — Restaurant in Lagos State

Complaint - I got bad service from your Saka Tinubu and Ajose Adeogun outlets today, January 29, 2019 around 2pm. Today's interaction with your brand brings to question the integrity of your organisation and transparency of your promotions.

The issue here - your outlets refusing to honor your Two for Tuesday Pizza promotion in a bid to possibly cheat customers by making an extra buck off Pizzas sold during the promotion. This happened at Ajose Adeogun Outlet - who denied existence of the promotion and referred me to Saka tinubu outlet. At Saka Tinubu, Vivian (your staff) also denied the validity of the promotion until she spoke to your customer service staff through my phone. When accosted after her gaffe, she responded she wanted to know the volume of order I'd be making before modifying her previous statement. With this experience, it is obvious the corporate strategy of Dominoes for promotions is fraught with mischief and deceit. Given that a brand is only as good as its reputation, these shameful tactics deployed by your staff to defraud customers is digraceful and will eventually ruin your reputation.

This experience has left me dissappointed in Dominoes. Consequently, I have re-evaluated my future relationship with...

I had been looking forward to moving to Lagos from Abuja and getting Domino's pizza in Nigeria and I finally did today. Delivery was alright, about 40 minutes from their victoria island branch to Oniru estate, could be shorter. The food was warm and I got a free drink so everything started alright. The pizza itself wasn't that tasty but I'm used to making better pizza myself than all these Nigerian pizzerias, just thought that Domino's might be better being global and all but I was wrong. So I was managing it till I picked up the 5th slice of pizza and saw one of those smaller cockroaches on it. So yeah, I am officially sick to my stomach and will have to throw away about N1000 now. So thanks Domino's for reminding me that I should just make all my...

Worst branch ever, I place my order , they informed me that the order will take 40 mins due to rush hour, I agreed with them . After 1 hour and 10 mins I called to find out where is my order they replied that they are doing it now in 15 mins the order will reach me I said ok then after 1hour 45 mins I called again to find out that the order was not done yet. This is called unprofessional, stupidness and the worst thing is when they say I am sorry sir , instead of taking action they will tell you I’m sorry. Welcome to domino’s pizza saka tinubu...