Fiery Style - Newport — Restaurant in Pasay

Sorry Excuse for a Mexican-themed Restaurant

If you ever to be around the area and would like to have a memorable dining fiasco, then this is the place to be.

The only reason why it is worthy of at most, a star, is because they have one functional employee and a nice interior design. Everything else makes you appreciate the other restaurants surrounding Fiery Style - Newport more. Here are some quick observations of the place:

Lazy staff - in general, the performance of most staff members leaves a lot to be desired, especially the male staffs. they touch your personal belongings (cellphone) just because they had to get the menu after ordering. Music - there was already a loud music from the live musician just outside of Fiery Style, and they are still playing their own music inside which totally mixes up rather horribly and horrendously, making your dining experience vexing that it already is. The staff in the front beckons potential customers as if he's the employee of the month. However, turned mute as we were leaving the premises. No thank you or parting remarks whatsoever. Waiting Time - we had to wait about 45 mins for our food which is too long. And their dining area was not completely full by the time we went. Even if it was, they should have delivered sooner. The other tables were already having their dinner while we who ordered first were still waiting. Food - their galleon grills are so tasty.... NOT. A portion of the rice is cold. The seafoods are bland and under seasoned. The serving is not generous. The sauce is scant. the mandarin lemonade drink we had tastes just like a lemon juice with mint. On their condiments bar, there were some bottles that were already empty but still in display. Policies and Regulations - you can see staff coming out of the "hairnet zone" wearing nothing but air on their heads. Not so systematic, eh? Staff - we begin and end the detailed review about the staff because they are so "proficient" (sarcasm heavily intended) doing their job. We specified having a pitcher of room temp. water, we got glasses of ice cold water instead and they told us they ran out of pitcher but the 4 glasses is equivalent to 1 pitcher. Tells a lot about their attention to detail and situational awareness.

Anyway, we hadn't had such unique (for all the wrong reasons) experience in such...

We’d have had more enjoyment using 1000 peso bills as toilet paper

Visited Fiery Style at Newport Resorts World around 12:30 PM. Not busy at all—which, in hindsight, should’ve been our first red flag. What followed was a crash course in how to turn a simple lunch into a comedy of errors, minus the laughs.

Service? What Service?

We were seated quickly, but that’s where the efficiency ended. • No table water ever arrived (we asked—twice). • The steak came with no knife. We flagged it, but staff didn’t seem bothered—no apology, no rush, no knife. • Napkins? Apparently optional. • And not one check-in from staff throughout the entire meal. Honestly, we started to wonder if the real theme here was “customer invisibility.”

The Food: Cold and Colder

We ordered a chili burger and a steak. Naturally, they arrived at different times—because who doesn’t love watching someone else eat while you sit awkwardly with an empty plate?

But the best part? The steak. It came out on what they boldly call a sizzling plate—no “hot plate” warning needed though, because it was colder than a boiled egg at a picnic. Stone cold steak, served with the enthusiasm of a Monday morning.

The chili burger? Mediocre, lukewarm, and nowhere near “fiery.” I’ve had more spice from a plain pack of crisps.

The Final Slap: A Service Charge

Just when we thought they couldn’t surprise us anymore—they charged a service fee. Yes, a full 10% for the privilege of being ignored, served cold food at staggered intervals, and having to request basics like water and cutlery like we were at a survival camp.

And THEN We Read the Reviews…

If only we’d checked sooner.

Turns out, we weren’t alone: • Others also complained about slow, indifferent service even on quiet days. • One poor soul received their water—with a dead fly in it. • Many report food arriving cold or staggered, just like ours. • And the kicker? The same unjustified service charge appears in countless reviews, with diners begging others to “just go somewhere else.”

If you’re into bland food, cold steak, invisible service, and being charged for nothing, you’ll feel right at home. Otherwise? Save your money and sanity—eat literally anywhere else. We came hungry, we left baffled, and now we’re just mad we didn’t check the reviews...

Located at the only seedy location of Newport, the restaurant is an open space decorated in mix match of tacky decor and incoherent design.

Having arrived after a night at the theater nearby, one can only look forward to good cooking if judging by the mere name of the restaurant is to go by. Live music was playing in the cavernous accoustically challenged space next door, the warbling pouring into the dining area like a depressing gloom of what was considered entertainment decades ago. The recognizable stench of poorly maintained beer houses accompanied it.

The food can only be described as mediocre at best, not even to be considered sustenance, much less a delight on the palate. The sloppy burger didn't have the sauce or the beans that required such a name, apart from the sandwich that was deep fried in the same lukewarm oil as the drenched french fries that sat sadly on a melamine Japanese plate. The steak, being rump, didn't exert any effort to be on a tiny less than sizzling plate, accompanied by what looked like mashed potatoes that came out of a box. Presentation was probably developed by a cook who, at one time or another, was frustrated at working in a school canteen and decided to make it big in the restaurant industry. Unfortunately, personal development, or the lack of it, prevented him from churning out quality food.

The wait staff did enjoy the live music, even the manager and the supervisor were shrieking with each and every shrill note from the musicians across the whole, neglecting to realize that they have tables to wait on. This resulted in the food sent to the table 39 minutes later, cold and unappetizing. Their attention span was really meant for the band this night, and not to the guests who help pay their salary.

Price points are on the high side considering the skill levels of the staff and the quality of the food. Even outlets at the local mall food court provided better service and dishes that had more value. Go there instead to have good food and good service. Not here. Anyone can do better than dining at...