Ginos — Restaurant in Barcelona

My wife and I went here today for dinner and it was terrible. First, they tried to give us the table immediately next to the kitchen. My wife hates that table because it's so likely someone will bump you while eating or possibly spill something. They then tried to offer it to the couple behind us and they decided to leave. We said we would wait for the next table and a nice table in the front window came open. We were sat there. The table was clean but the floor all around was dirty. We sat at this table for 15 minutes. As we sat, we noticed another couple get seated at their table immediately left of us and served and the party of four behind myself get seated and served. I stopped a server to complain that no one had even greeted us when we sat down 15 minutes ago. She goes away and comes back not 60 seconds after to say that the restaurant has no chicken, no fettuccine, no foie, no papadelle and about 5 additional items that were supposedly not available tonight. I would have been fine but my wife really wanted a chicken pasta dish so we left. From this experience, it seems that Gino's in Barcelona has some serious issues with the way they treat customers. In my opinion, they are either very incompetent and/or have very discriminatory practices. I wonder who else has had such an experience there. I suspect a lot of people have. No one should ever go eat at a place with such attitudes to people visiting from other countries. I thought Barcelona was more progressive than Madrid but seemingly I am very mistaken, at least about Gino's. We went down the same street to a different Italian restaurant and we were happily greeted at the door and our order taken quickly...

Do not bother. We came here with high expectations due to previous reviews. This was shortly diminished. The garlic bread was decent so we had high hopes for the mains. When the mains turned up things took a turn for the worst. We ordered a pepperoni pizza and it had more oil on the pizza than the whole of Saudi Arabia combined. A just stop oil protester would be rolling in his grave. Inedible. The oil dripped like water off a ducks back onto a very beautiful (and pricey) satin skirt owned by one esteemed members of the party. Next the 2 carbonaras. Runnier than my bottle of water I ordered (which was warm unlike the raw egg inside the pasta). Terrible. Another ruined item of clothing, yellow yolk on a white t-shirt due to the sheer liquid consistency of the “carbonara”. Let’s move onto the volcano (calzone?) even Julius Caesar would be upset with this one. For starters it was a pizza, yet on the calzone menu. Secondly, it stated “an eruption of bolognese sauce” however it was more dormant than Yellowstone, which for reference hasn’t erupted in hundreds of millions of years. It was drier than the Sahara desert there was no sauce at all. I almost choked. When I politely complained the woman (Anabel) offered a free dessert no consolation for the absolute monstrosity served about half an hour before (slower service than a snail). No apology, no politeness, absolutely appalling. For the next half an hour Anabele minced around ignoring the almost uneaten meals on our table and came over with the full priced bill. This is my first and last visit to Ginos, adios...

We ordered their newest additions mozzarella sticks and fried calamari as starters. Both of the totally overpriced, 11,95 & 13,45. For main we ordered the only risotto they had and a chorizo pasta dish. Sadly a female waiter came by and told that they don't have risotto anymore. Weird that that a waiter didn't have the knowledge of this beforehand. Therefore ordered a mushroom truffle pasta dish as a replacement. Starters came to table pretty quickly, but the mozzarella sticks were a total disappointment. In the middle of starters, the mushroom pasta arrived while we were still eating the starters. As for the other main dish, we had to wait another 5-ish minutes. Taste of those 2 main dishes were decent. As a big eater, I decided to order a second main dish, a pepperoni pizza Napolitano styled. It took 15 minutes to arrive in a restaurant with 3 waiting customers for their mains. Once the pizza arrived, it was covered in oil. Mostly of the pepperoni and the cheese itself. It was inedible looking so I dogged my napkin with the oil and managed to fill the napkin 80% with the excess oil. After that I told the waiter that I ordered a pepperoni pizza not an oil pizza and asked for the bill. Bill arrived, at first the bill included also the risotto which they corrected later on. No charge on the oil pizza. 3 waiters with 13 customers in 4 different tables. Service wasn't passionate, friendly, customer orientated.

I do not recommend. Neither is the owner replying to criticism here on Google, showing that they don't accept publicly negative...