Restaurante Jota Ele — Restaurant in Murcia

This was our fourth visit, and the second post-pandemic. Everything was fantastic! The tables were set with proper linen table cloths and serviettes. The staff were friendly and efficient. The menu was varied, with plenty of choice. We started with the Buñuelos de bacalao (balls of fresh cod in batter) and Ham Croquettes to share. Both came quickly and were piping hot and delicious. My wife had Paletilla de Cabrito, whilst I had aged steak. They could not have been tastier or better. They were cooked to perfection and were tender and very tasty. I finished with the 3-chocolate tart, which was very rich and decadent. A special mention must go to the wonderful bread. The coffee and wine were excellent too. Service was excellent throughout and we were very happy with the 75 € cost.

If you like gin, they must have about 100 different ones - including a...

Reseña: 1/5

Nuestra experiencia en este restaurante fue absolutamente decepcionante. Llegamos con una reserva hecha previamente, pero al llegar no tenían nuestra mesa preparada. A pesar de tener todo confirmado, nos hicieron esperar y, finalmente, nos sentaron fuera, en plena calle, a pesar del frío que hacía.

El lugar donde nos colocaron era totalmente improvisado: sillas de plástico incómodas y una mesa auxiliar que apenas cumplía con los estándares mínimos para comer. Estábamos literalmente en la calle, mal colocados y con la sensación de que no les importaba nuestra comodidad ni experiencia como clientes.

El trato del personal dejó mucho que desear, con poca empatía y cero intención de solucionar la situación. En lugar de buscar alternativas o disculparse adecuadamente, simplemente nos colocaron en esas condiciones, lo que demuestra una falta total de profesionalidad y organización.

Entendemos que en días de alta demanda pueda haber complicaciones, pero lo mínimo que se espera de un restaurante es que respete las reservas y trate a los clientes con un mínimo de atención y respeto. Definitivamente no volveremos y no podemos recomendar este sitio. Si no pueden gestionar algo tan básico como una mesa reservada, es mejor buscar otras opciones. Excepto Víctor este hombre ha hecho todo por intentar contrarrestar todo. Gracias Víctor si...

Food is very good. Great location if driving, directly above a parking plaza,, Look out for the specials of the day, they have no price on them, and can be expensive ie 20euros for a starter. Also the staff try to. UPSELL quite a lot. Felt a bit sorry for the waiters, there is a head waiter who is very highly strung and bosses them all around... In front of the customers. But overall a good find as the food...