Urban Deli — Restaurant in Stockholm

I love Urban Deli but Nicki the waiter behind the coffee shop part treated us with utmost disgrace.

We were 4 adults (2 black, 1 Middle Eastern & 1 Asian) with 5 kids coming in for a coffee on an Thursday evening at 7pm. He already gave us the eye making one of us feeling uncomfortable for pointing and what seems to be talking abt us with his colleague, the rest of us initially didn’t notice He then came over to take away the dish the former guest left. He then came back and asked if we were hotel guests for which we answered no. His response was then: ok, if you’re not hotel guests then u must buy something to sit here. We were shocked as we literally just arrived and it takes time to settle down with 5 kids under 10! I responded that we will buy something but give me some time. I asked him to elaborate his statement of if we weren’t hotel guests then we weren’t welcome, for which he rudely answered: well that’s obvious isn’t it? I mean, we’ve been to hotels before, usually you’re still welcome as comsumers regardless. He left rudely.

So we went to place an order were the Latina took ours and asked if we wanted it as takeaway for which I replied: yeah maybe so because we don’t feel very welcomed here. He stood at the computer, turned around and started attacking us. There was a long monologue where he rudely interrupted us, using ruler technique and minimised us. In short, he point blank stated that it wasn’t a weird request as there come people in staying without consuming anything and that he could see who are guests and who weren’t! I was shocked and asked what he meant by that for which his reply was: I know a lot of immigrants so it’s not abt racism. And we all know whenever a white male says that… it only means one thing.

Funny enough, one of us was there the day before and said he was equally passive aggressive and rude to her but she wasn’t bothered.

His whole aura was so defensive, we couldn’t even explain what we felt like without being rudely interrupted. And of course he just had to point out that we totally overreacted the whole experience. He had prejudices against us from the start, was rude on ”mansplaining” the so clammed terms/condition, dismissive when we tried to explain our experience, loud and aggressive when speaking, rolled his eyes when asked to listen. My god, I could go on and on abt his behaviour.

I’m so deeply shocked and disappointed, not only am I upset that he put us through this whole experience but our poor kids had to witness his outrageous behaviour. His colleague even had to shush him and pull him back because he was sooo aggressively defensive.

It’s such a shame because I work with a cancer organisation where we have a partnership with Urban Deli. We’ve never been to this specific location but I would never want to take the risk of exposing our young sick members of this treatment.

I’m so disgusted with this occurrence and I can’t actually believe this happens in Sweden 2025. The only comfort I find in this situation is that his colleague was so nice and that this one single person doesn’t represent Urban Deli as a whole...

Urban Deli: The Ultimate City Vibe! 🍽️✨🇸🇪

Urban Deli on Sveavägen is so much more than a restaurant; it's a full-on urban experience and a total five-star gem! This place perfectly captures the cool, laid-back Stockholm vibe, blending a fantastic restaurant, a market hall, a deli, and even a rooftop park into one amazing spot.

It's the perfect hangout whether you're grabbing a coffee, doing some grocery shopping, or meeting friends for dinner.

The atmosphere here is absolutely buzzing with energy. It's bright, modern, and always lively, making it the perfect spot to feel the pulse of the city. You can literally spend hours here, moving from a fantastic meal in the restaurant to picking up some unique groceries from the deli, all under one roof. It’s the kind of place that makes daily errands feel like a fun outing!

But the real magic is Takpark, their incredible rooftop. It's an unexpected and breathtaking oasis in the middle of the city, offering stunning views and a fantastic place to relax and enjoy the sunshine. It adds an unforgettable layer to the entire experience, turning a simple visit into a full-on urban adventure.

Urban Deli is a must-visit destination that brilliantly combines food, culture, and community. It's a place where you can find everything you need, from a quick bite to a full-blown culinary journey. It's a true five-star hub of deliciousness and urban...

Ok, so its 3 stars because I bet there are some people who would love this place. Personally, never going back. We went for brunch, and the only thing on the menu even close to breakfast food was an omlette that was basically some eggs with a salad on top. They had "American pancakes" too. They were maybe 2 silverdollars and some ice cream with a bunch of sprouts on top. Everything else was lunch or dinner. All of the food had lots of strange extras. Definately a hipster place, full of trendy food. I couldn't eat some of the ingredients in dishes, like eggs and mushrooms, but the waitress was sort of disdainful of my friends orders, so I did not feel like asking that they not include this or that. What I could eat was all very expensive, and not my cup of tea. So I just got some fries. It was 55kr for like 20 fries... Very expensive and not that filling. But thats me. If you are someone who likes very fancy food full of garnishes and everything, then maybe it would be worth it to you? Anyways, it had a lot of vegan and...