La Pignata — Restaurant in Geneva

Very Disturbing Experience with abusvie owner who I feel needs anger management before he hurts someone. We are a quiet middle age couple that love Italian food so decided to try this highly rated restaurant. I am not sure what ones definition is of good pizza but what was presented before me was a crust with what appeared to be several cups of cream on top. The only way to consume this pizza was with a spoon as it was the consistency of soup. I sent it back with the waiter and by was very late and I did not want to re order another item. Within a few minutes our waiter re appeared with a very rude man. We sat their quietly in shock by his behavior. We let it go and my husband ate his lasagna which was ok, not authentic Italian, and we also ordered tiramisu for dessert. It was becoming quite smoky from the bar next door so I dismissed myself and started walking to the car while my husband stayed behind to pay the bill. I turned around to see the owner/chef outside once again with the waiter yelling at my husband and using the waiter as a translator as my husband spoke fluent french to him telling him that we should not have to pay for a pizza that was retuned because it was not edible and that he had been very rude to me. The owner finally retracted and returned inside to credit the bill but came back out for his 3rd attack of the evening. In the mean time I had had enough and walked back to the establishment seeing this owner yelling at my husband. I returned to the patio In tears And the waiter said you have done nothing wrong. My husband and I walked away from the yelling. Owner together and the owner FOLLOWED US DOWN THE SIDEWALK TOWARDS OUR CAR GRABBING MY HUSBANDS ARM! My husband said “don’t touch me”. I have had self defense training where I had learned to face your perpetrator and I knew this man had lossed Control and was crossing a line so I completely turned around and faced him and I said very sternly “Walk away now” he was literally grabbing my husband’s arm and I said a second time “ walk away now” he finally stopped. In French I told him I would call the police. He walked back to his establishment screaming all the way. This owner needs mandatory anger management and had this been in the US I would have called the police and filed a formal complaint. I would not trust eating his food after his display of loosing control. I wish I knew who I could report him to in France. I don’t want this to to happen to anyone else and I certainly don’t want anyone getting hurt by this very abusive owner of Pignata in Colmar France.. Actual Rating: restaurant should be shut down until owner has been professionally treated by a mental health...

Very, very disappointing. We were forced to buy two mains, even when I tried to explain I was sick and couldn't eat. The restaurant was half empty so we weren't losing them any business. Staff had no empathy and were just after our money. Don't know where the friendly staff were that others have talked of, maybe it was their day off. Obviously they don't care about food wastage and the environment, the amount of food my husband could eat...

They keep burning the pizza. I bought 5 last night and most of it was binned and we nibbled around it. Here's a pic of just one of them.

It was so bad that we had to eat cheese and dried meat that we could salvage from our fridge. It kind of defeated the objective of getting takeaway.

I live locally and over the last year it's just been a disappointment. Last night was the last time we...