Giannino Cafè 1899 — Restaurant in Interlaken

My friend and I visited Giannino twice during our stay in Interlaken - our first visit was lovely - staff was kind, helpful, and was very pleasant (I was actually planning to write a very positive review after this experience!). Unfortunately, we had a very unpleasant experience during our second visit - staff appeared irritated when we walked in, seemed annoyed when we asked to try one flavor (the woman the prior day was so friendly about allowing us to try one), she slammed the lids of the ice cream containers around, and neglected to put their signature cookie on top (we had to ask). So disappointing given that our first experience was so positive. The gelato is delicious, just hope you go there when someone nice...

Tried the straciatella ice cream. Very slushie type of ice cream, like very thin shaved ice. Its not the smooth ice cream you expecting, and its also not the little bits texture some ppl looking for. The flavour is decent, just the texture need some improvement. Scoop rather small for the price 5chf. Hot chocolate was 7chf didnt tried it, because it is more expensive than the hot chocolate offered at the swiss chocolate shop down the road.

Italian gelato style setup of the entire shop with stainless steel tub to store the ice cream, but i guess the ice cream still has a long way to go compare to those in italy (I tried at least 10...

5 stars for Giannino Café—because when you find ice cream this good, you go back three days in a row like it’s your full-time job. The gelato was creamy, flavorful, and basically whispered “treat yourself” with every bite.

They were also amazing with my son’s nut allergies—double-checked everything and made us feel totally safe. Huge relief for any parent, and even bigger win when your kid gets to enjoy dessert without anxiety (just brain freeze).

The staff was super friendly and didn’t judge us for showing up daily like overly enthusiastic regulars. If loving Giannino is wrong, I don’t wanna...