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Nami Teppanyaki Steakhouse — Restaurant in Khlong Toei Subdistrict

Name
Nami Teppanyaki Steakhouse
Description
Nearby attractions
Sombatpermpoon Gallery (สมบัติเพิ่มพูน แกลเลอรี)
12 Sukhumvit 1 Alley, Nua, Khlong Toei, Bangkok 10110, Thailand
Nai Lert Park Heritage Home
4 ซอย สมคิด Lumphini, Pathum Wan, Bangkok 10330, Thailand
Luggage Delivery & Luggage Storage by AIRPORTELs
H&M clothing, Terminal 21 1 Floor, Tokyo Zone (Right above, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Bangkok Linear Park
PHM2+8PV, Duang Phithak Rd, Khlong Toei, Bangkok 10110, Thailand
Nearby restaurants
New York Steakhouse
JW Marriott Hotel Bangkok, 4 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
Bangkok Baking Company/BBCO
JW Marriott Hotel 4 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
Hooters Nana | American Restaurant & Sports Bar
Sukhumvit 4 Alley, Khlong Toei, Bangkok 10110, Thailand
Tsu Japanese Restaurant
JW Marriott Hotel 4 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
Man Ho
JW Marriott Hotel 4 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
JW Café
JW Marriott Hotel, 4 Sukhumvit Rd, Khwaeng Khlong Toei, Khlong Toei, Bangkok 10110, Thailand
Beirut
2, อาคารเพลินจิตเซ็นเตอร์ ชั้น B1, Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
McDonald's - Ploenchit Center
Sukhumvit Rd, Phra Khanong, Khlong Toei, Bangkok 10110, Thailand
Akbar
1/4 Soi Sukhumvit 3, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Al Hussain Restaurant (1996) - Indian food
Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Nearby hotels
JW Marriott Hotel Bangkok
4 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
The Landmark Bangkok
138 Sukhumvit Rd, Khwaeng Khlong Toei, Khet Khlong Toei, Bangkok 10110, Thailand
DoubleTree by Hilton Bangkok Ploenchit
12 Sukhumvit 2, Khlong Toei, Bangkok 10110, Thailand
Nana Hotel
4 Sukhumvit 4 Alley, Khlong Toei, Bangkok 10110, Thailand
Majestic Suites Hotel Nana Bangkok.
110, 110/1 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
Shama Sukhumvit Bangkok
12 Sukhumvit 4 Alley, Klongtoey Khlong Toei, Bangkok 10110, Thailand
Majestic Grande
12 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
Maison Hotel Bangkok
18 Sukhumvit 2, Khlong Toei, Bangkok 10110, Thailand
NH Bangkok Sukhumvit Boulevard
2 Sukhumvit 5 Alley, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Grand 5 Hotel & Plaza Sukhumvit Bangkok
87 Sukhumvit Rd, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Related posts
Keywords
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Nami Teppanyaki Steakhouse things to do, attractions, restaurants, events info and trip planning
Nami Teppanyaki Steakhouse
ThailandBangkokKhlong Toei SubdistrictNami Teppanyaki Steakhouse

Basic Info

Nami Teppanyaki Steakhouse

JW Marriott Hotel Bangkok, 4 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand
4.7(415)
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Ratings & Description

Info

attractions: Sombatpermpoon Gallery (สมบัติเพิ่มพูน แกลเลอรี), Nai Lert Park Heritage Home, Luggage Delivery & Luggage Storage by AIRPORTELs, Bangkok Linear Park, restaurants: New York Steakhouse, Bangkok Baking Company/BBCO, Hooters Nana | American Restaurant & Sports Bar, Tsu Japanese Restaurant, Man Ho, JW Café, Beirut, McDonald's - Ploenchit Center, Akbar, Al Hussain Restaurant (1996) - Indian food
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Phone
+66 2 656 7700
Website
marriott.com

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Featured dishes

View full menu
Nami Style Japanese Salad
White sesame dressing (สลัดสไตล์นามิ เสิร์ฟพร้อมน้ำสลัดงา)
White Sesame Woodland
Grilled garlic butter maitake, king oyster, shimeji mushrooms and mizuna salad with white sesame sauce (สลัดเห็ดรวมย่าง (เห็ดไมตาเกะ เห็ดนางรมหลวง เห็ดชิเมจิและใบบิชูน่า) เสิร์ฟพร้อมน้ำสลัดงา)
Sakana Zen
Seared sustainable salmon, spinach salad, ginger yuzu soy dressing (สลัดแชลมอนย่าง เสิร์ฟพร้อมผักโขมและน้ำสลัดขิงยูชุ)
Silken Duck Salad
Smoked duck salad with twice cooked rice cake croutons, mizuna, soy onion dressing (สลัดเป็ดรมควัน เสิร์ฟพร้อมข้าวญี่ปุ่นทอดกรอบ ใบมิชูน่าและบาสลัดหัวหอม)
Chicken Tsukune
Teriyaki sauce, egg yolk (ลูกชิ้นไก่ เสิร์ฟพร้อมซอสเทอริยากิ)

Reviews

Nearby attractions of Nami Teppanyaki Steakhouse

Sombatpermpoon Gallery (สมบัติเพิ่มพูน แกลเลอรี)

Nai Lert Park Heritage Home

Luggage Delivery & Luggage Storage by AIRPORTELs

Bangkok Linear Park

Sombatpermpoon Gallery (สมบัติเพิ่มพูน แกลเลอรี)

Sombatpermpoon Gallery (สมบัติเพิ่มพูน แกลเลอรี)

4.2

(53)

Open 24 hours
Click for details
Nai Lert Park Heritage Home

Nai Lert Park Heritage Home

4.6

(648)

Closed
Click for details
Luggage Delivery & Luggage Storage by AIRPORTELs

Luggage Delivery & Luggage Storage by AIRPORTELs

4.6

(118)

Open 24 hours
Click for details
Bangkok Linear Park

Bangkok Linear Park

4.4

(22)

Open 24 hours
Click for details

Things to do nearby

Must-Try: Hidden Bangkok Bike and Food tour
Must-Try: Hidden Bangkok Bike and Food tour
Mon, Dec 8 • 10:00 AM
Khlong San, Bangkok, 10600, Thailand
View details
Hands-on Thai Cooking Class & Local Market Tour
Hands-on Thai Cooking Class & Local Market Tour
Mon, Dec 8 • 8:30 AM
Khlong Toei, Bangkok, 10110, Thailand
View details
Hidden Bangkok Tuktuk Street Food
Hidden Bangkok Tuktuk Street Food
Mon, Dec 8 • 5:30 PM
Bangkok Yai, Bangkok, 10600, Thailand
View details

Nearby restaurants of Nami Teppanyaki Steakhouse

New York Steakhouse

Bangkok Baking Company/BBCO

Hooters Nana | American Restaurant & Sports Bar

Tsu Japanese Restaurant

Man Ho

JW Café

Beirut

McDonald's - Ploenchit Center

Akbar

Al Hussain Restaurant (1996) - Indian food

New York Steakhouse

New York Steakhouse

4.7

(400)

Click for details
Bangkok Baking Company/BBCO

Bangkok Baking Company/BBCO

4.7

(631)

$$$

Click for details
Hooters Nana | American Restaurant & Sports Bar

Hooters Nana | American Restaurant & Sports Bar

3.9

(986)

$$

Click for details
Tsu Japanese Restaurant

Tsu Japanese Restaurant

4.7

(372)

Click for details
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Reviews of Nami Teppanyaki Steakhouse

4.7
(415)
avatar
1.0
2y

The hostess was polite and inquired as to a reservation. She then helped direct me to the proper side (apparently there are two, the other being Chinese). I was then greeted by the server, who started out nice but then got argumentative with me.

I wanted to order 1 mocktail,1 spider roll, and some nigiri (2 otoro, 2 hamachi, 2 hamago) to start. I also wanted to order a good teppenyaki dinner with a tenderloin as the main and some fried rice.

I have eaten Teppanyaki around the world, mostly at Benihanas and knockoffs like this one, but also at real ones in Tokyo. I think I am old enough, wealthy enough, traveled enough, and knowledgeable enough about my own body to decide what I want to order and eat.

Apparently, the waitress decided FOR ME that I was NOT allowed to order a spider roll, I was NOT allowed to order mushrooms with my teppenyaki, and I was most definitely NOT allowed to order rice. She made this quute clear. I should have left on the spot, but I am tired and hungry.

As I am writing this, a food runner placed 6 pieces of nigiri in front of me, even though the waitress said that I was only allowed to order a mix of 5 pieces. She came up and asked what piece I wanted to remove from my order. I have never experienced this level of serving confusion before.

Next, the grill was still dirty from the last chef, so the new one had to spend minutes cleaning it while we watched. He was very nice and a good chef.

Food good. Waitress again argued about rice. Food eaten. Plates and sides removed. Melon dessert served. No bill.

To sum it all up:

Would not allow me to order rice. Would not allow me to order mushrooms. suddenly, the chef was making fried rice. I'm confused.

Chatted with the asst mgr who was INCREDIBLY nice and wonderful and offered a 50% discount. I couldnt even complain that 3000 baht is not half of 4000, but no complaints as the food was decent and the manager was 4-star. But I do hate being lied to.

Even though she tried, she also lied to me about the 50% discount. Combined with other recent negative Marriott experiences, it makes me rethink my Titanium lifetime Bonvoy status and I am now looking to switch my travels to Hyatt, or...

   Read more
avatar
1.0
7y

Overpriced for what you get and no flare at all. When one thinks of Teppanyaki it’s got to be compared to Benihana. The way this is set up we made a comment that it’s MiniHana as the tables are about half the size of Benihana. At least those in the States.

Our group of 4 went in expecting great food and a great experience, however, we were severely let down. Our chef at least had a personality and had some skills, could throw the salt and pepper shakers around, could juggle the eggs but not much else. Again, thinking about the show being half the fun of this type of dinner, seemed like he was just starting out but said he was there for 3 years. The chef at the next table over had absolutely nothing. Could hit is fork on the grill while shaking the salt and pepper but absolutely nothing else.

The food was tasty but our group ordered the Chicken x 2, the pork loin and the scallops which were prepared the exact same way with heavy garlic and soy sauce. The only difference was the texture of the meat. We didn’t try the Wagyu or Kobe beef but if they are also prepared the same way I would be mad that they would ruin the beef this way. Especially at the overpriced cost of the meal.

Anyway, for a JW Marriott they absolutely need to consider improving this experience. We went based on the high reviews but they are very overrated. Someone mentioned that if they had to pay full price it wouldn’t be worth it and they are right. We paid full price and left dissatisfied. I don’t normally review much but totally disappointed and others need...

   Read more
avatar
1.0
6y

I'm a Marriott Titanium Elite so I tend to eat in Marriott Restaurants so to earn points.

I'm not staying in JW Marriott this time. Went Nami for lunch coz I found great deal from Eatigo for late lunch there. We arrived at 1:15pm and ordered quite a lot of food. Mature Kurobuta Pork Loin, NZ lamb tenderloin, Oz waygu beef striploin and Kuroge waygu fried rice.

Overall, there's a big problem... The chef cook pork, lamb and beef like fried rice. While each of the meat were cooked separately, they were cut and cooked mixed together like Chinese with wok. This is not a cheap place even with Eatigo discount. I can't believe my eyes but you can check the pics.

Now, let's talk about the dishes one by one. Mature Kurobuta means aged pork per the Japanese words on the menu. Are you kidding? They taste like regular pork and they are very lean. Don't order it!

We want medium for the lamb an medium-rare for the beef. Both were over cooked. And you probably can tell from the pic, too much oil!

For the fried rice, it's probably the most delicious dish for the lunch but please look closer. The fatty beef aren't fine cut. You need to get rid of them while eating. If the chef is better, the fatty beef will be fine cut and you can't find them in the fried rice.

I'm not sure if the chef was in a rush but this restaurant is over priced too much base on the...

   Read more
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Posts

Charles ReedCharles Reed
The hostess was polite and inquired as to a reservation. She then helped direct me to the proper side (apparently there are two, the other being Chinese). I was then greeted by the server, who started out nice but then got argumentative with me. I wanted to order 1 mocktail,1 spider roll, and some nigiri (2 otoro, 2 hamachi, 2 hamago) to start. I also wanted to order a good teppenyaki dinner with a tenderloin as the main and some fried rice. I have eaten Teppanyaki around the world, mostly at Benihanas and knockoffs like this one, but also at real ones in Tokyo. I think I am old enough, wealthy enough, traveled enough, and knowledgeable enough about my own body to decide what I want to order and eat. Apparently, the waitress decided FOR ME that I was NOT allowed to order a spider roll, I was NOT allowed to order mushrooms with my teppenyaki, and I was most definitely NOT allowed to order rice. She made this quute clear. I should have left on the spot, but I am tired and hungry. As I am writing this, a food runner placed 6 pieces of nigiri in front of me, even though the waitress said that I was only allowed to order a mix of 5 pieces. She came up and asked what piece I wanted to remove from my order. I have never experienced this level of serving confusion before. Next, the grill was still dirty from the last chef, so the new one had to spend minutes cleaning it while we watched. He was very nice and a good chef. Food good. Waitress again argued about rice. Food eaten. Plates and sides removed. Melon dessert served. No bill. To sum it all up: * Would not allow me to order rice. * Would not allow me to order mushrooms. * suddenly, the chef was making fried rice. I'm confused. Chatted with the asst mgr who was INCREDIBLY nice and wonderful and offered a 50% discount. I couldnt even complain that 3000 baht is not half of 4000, but no complaints as the food was decent and the manager was 4-star. But I do hate being lied to. Even though she tried, she also lied to me about the 50% discount. Combined with other recent negative Marriott experiences, it makes me rethink my Titanium lifetime Bonvoy status and I am now looking to switch my travels to Hyatt, or maybe Accor.
Wilson TWilson T
I'm a Marriott Titanium Elite so I tend to eat in Marriott Restaurants so to earn points. I'm not staying in JW Marriott this time. Went Nami for lunch coz I found great deal from Eatigo for late lunch there. We arrived at 1:15pm and ordered quite a lot of food. Mature Kurobuta Pork Loin, NZ lamb tenderloin, Oz waygu beef striploin and Kuroge waygu fried rice. Overall, there's a big problem... The chef cook pork, lamb and beef like fried rice. While each of the meat were cooked separately, they were cut and cooked mixed together like Chinese with wok. This is not a cheap place even with Eatigo discount. I can't believe my eyes but you can check the pics. Now, let's talk about the dishes one by one. Mature Kurobuta means aged pork per the Japanese words on the menu. Are you kidding? They taste like regular pork and they are very lean. Don't order it! We want medium for the lamb an medium-rare for the beef. Both were over cooked. And you probably can tell from the pic, too much oil! For the fried rice, it's probably the most delicious dish for the lunch but please look closer. The fatty beef aren't fine cut. You need to get rid of them while eating. If the chef is better, the fatty beef will be fine cut and you can't find them in the fried rice. I'm not sure if the chef was in a rush but this restaurant is over priced too much base on the food quality.
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本日、午後7時30分にJWマリオットのNamiという鉄板焼きレストランでディナーをしました。すべて順調でしたが、最後に私と日本人の彼氏のハッピーアニバーサリーを祝うためにアイスクリームが提供された時に問題が起こりました。アイスクリームを食べ始めたところ、髪の毛が混入しているのを発見しました。すぐにスタッフを呼んで、問題を報告しました。マネージャーが対応し、新しいアイスクリームと交換できると言われましたが、私は交換は不要だと伝えました。髪の毛を見てしまったので、もう食べる気がしなかったからです。その後、スタッフは姿を消し、私や彼氏に対して無関心な態度を取り続けました。 そのため、再度スタッフを呼び、今回の大きな問題について不満を伝えましたが、スタッフは無視し、全く関心を示しませんでした。私の日本人の彼氏は、スタッフの対応に非常に失望し、店内で涙を流しました。 その後、スタッフが戻ってきて、割引と謝罪しかできないと言われました。彼氏が泣いているのを見て、スタッフは「それなら、全額支払わなくていい」と言いました。確かに私は請求書を支払いませんでしたが、以下の質問があります。 1. 顧客の食べ物に髪の毛が混入するという問題は、大きな問題ではないのでしょうか?なぜスタッフはそれを無視したのでしょうか? 2. なぜマリオットは顧客を侮辱し、このような低レベルのサービスを提供するのでしょうか? Today, I had dinner at the Teppanyaki restaurant Nami at the JW Marriott at 7:30pm. Everything was fine, but at the end, a problem occurred when ice cream was served to celebrate the happy anniversary of me and my Japanese boyfriend. I started eating the ice cream and found a hair mixed in. I immediately called the staff and reported the problem. The manager dealt with it and said that I could exchange it for a new ice cream, but I told him that I didn't need an exchange because I didn't feel like eating it anymore after seeing the hair. The staff then disappeared and continued to have an indifferent attitude towards me and my boyfriend. Therefore, I called the staff again and expressed my dissatisfaction about this big problem, but the staff ignored me and showed no interest at all. My Japanese boyfriend was very disappointed with the staff's response and cried in the store. The staff then came back and said that they could only give me a discount and an apology. Seeing my boyfriend crying, the staff said, "In that case, you don't have to pay the full amount." Indeed, I did not pay the bill, but I have the following questions. 1. Isn't the issue of hair in customers' food a big deal? Why did the staff just ignore it? 2. Why would Marriott insult their customers and provide such a low level of service? วันนี้ไปทานอาหารค่ำที่ร้านเทปันยากิ Nami ที่โรงแรม JW Marriott ตอน 19.30 น. ทุกอย่างก็โอเค แต่สุดท้ายมีปัญหาเกิดขึ้นตอนไอศกรีมเสิร์ฟเพื่อฉลองวันครบรอบแต่งงานของฉันกับแฟนชาวญี่ปุ่น ฉันเริ่มกินไอศกรีมแล้วพบว่ามีเส้นผมปนอยู่ ฉันจึงรีบโทรแจ้งพนักงานทันที ผู้จัดการร้านจัดการให้และบอกว่าฉันสามารถแลกไอศกรีมใหม่ได้ แต่ฉันบอกเขาว่าไม่ต้องการแลกเพราะไม่อยากกินอีกต่อไปหลังจากเห็นเส้นผม พนักงานก็หายไปและยังคงมีท่าทีเฉยเมยต่อฉันกับแฟน ฉันจึงโทรไปหาพนักงานอีกครั้งและแสดงความไม่พอใจเกี่ยวกับปัญหาใหญ่ครั้งนี้ แต่พนักงานกลับเพิกเฉยและไม่สนใจเลย แฟนชาวญี่ปุ่นของฉันผิดหวังกับคำตอบของพนักงานมากและร้องไห้ในร้าน พนักงานกลับมาบอกว่าจะให้ส่วนลดและขอโทษฉันเท่านั้น เมื่อเห็นแฟนของฉันร้องไห้ พนักงานก็บอกว่า “ถ้าอย่างนั้น คุณไม่จำเป็นต้องจ่ายเต็มจำนวน” จริงๆ แล้วฉันไม่ได้จ่ายเงิน แต่ฉันมีคำถามต่อไปนี้ 1. ปัญหาเส้นผมในอาหารของลูกค้าไม่ใช่เรื่องใหญ่เหรอ ทำไมพนักงานถึงเพิกเฉยต่อเรื่องนี้ 2. ทำไม Marriott ถึงดูถูกลูกค้าและให้บริการในระดับต่ำเช่นนี้ 今天晚上7点半在JW万豪酒店的铁板烧餐厅Nami吃饭,一切都很顺利,但最后在为庆祝我和日本男友结婚纪念日而上冰淇淋时,出现了问题。我开始吃冰淇淋,发现里面混入了一根头发。我立即打电话给工作人员报告了这个问题。经理处理了这件事,说我可以换一个新的冰淇淋,但我告诉他不需要换,因为看到头发后,我再也不想吃了。工作人员随后消失了,继续对我和男友漠不关心的态度。 因此,我再次打电话给工作人员,表达了对这个大问题的不满,但工作人员不理我,一点兴趣都没有。我的日本男友对工作人员的回应非常失望,在店里哭了。 工作人员随后回来表示,他们只能给我打折并道歉。看到男友哭了,工作人员说:“既然如此,你就不用付全款了。”确实,我没有付账,但我有以下疑问。 1. 顾客食物里有头发的问题难道不是什么大问题吗?为什么工作人员对此视而不见? 2. 万豪为什么要侮辱他们的顾客并提供如此低水平的服务? 오늘 저는 오후 7시 30분에 JW 메리어트의 테판야키 레스토랑 나미에서 저녁을 먹었습니다. 모든 것이 괜찮았지만, 마지막에 저와 일본인 남자친구의 행복한 기념일을 축하하기 위해 아이스크림이 제공되었을 때 문제가 발생했습니다. 저는 아이스크림을 먹기 시작했는데 머리카락이 섞여 있는 것을 발견했습니다. 저는 즉시 직원에게 전화하여 문제를 보고했습니다. 매니저는 이를 처리하고 새로운 아이스크림으로 교환할 수 있다고 말했지만, 저는 머리카락을 보고 더 이상 먹고 싶지 않아서 교환할 필요가 없다고 말했습니다. 그런 다음 직원은 사라지고 저와 남자친구에게 계속해서 무관심한 태도를 보였습니다. 그래서 저는 직원에게 다시 전화하여 이 큰 문제에 대해 불만을 표시했지만, 직원은 저를 무시하고 전혀 관심을 보이지 않았습니다. 제 일본인 남자친구는 직원의 대응에 매우 실망했고 매장에서 울었습니다. 그런 다음 직원이 돌아와서 할인과 사과만 해줄 수 있다고 말했습니다. 남자친구가 울고 있는 것을 보고, 직원들이 "그렇다면 전액을 지불할 필요가 없습니다."라고 말했습니다. 사실 저는 계산서를 지불하지 않았지만, 다음과 같은 질문이 있습니다. 1. 손님 음식에 머리카락이 들어간 문제는 큰 문제가 아닌가요? 직원들이 왜 그냥 무시했을까요? 2. 메리어트가 고객을 모욕하고 그렇게 낮은 수준의 서비스를 제공하는 이유는 무엇일까요?
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The hostess was polite and inquired as to a reservation. She then helped direct me to the proper side (apparently there are two, the other being Chinese). I was then greeted by the server, who started out nice but then got argumentative with me. I wanted to order 1 mocktail,1 spider roll, and some nigiri (2 otoro, 2 hamachi, 2 hamago) to start. I also wanted to order a good teppenyaki dinner with a tenderloin as the main and some fried rice. I have eaten Teppanyaki around the world, mostly at Benihanas and knockoffs like this one, but also at real ones in Tokyo. I think I am old enough, wealthy enough, traveled enough, and knowledgeable enough about my own body to decide what I want to order and eat. Apparently, the waitress decided FOR ME that I was NOT allowed to order a spider roll, I was NOT allowed to order mushrooms with my teppenyaki, and I was most definitely NOT allowed to order rice. She made this quute clear. I should have left on the spot, but I am tired and hungry. As I am writing this, a food runner placed 6 pieces of nigiri in front of me, even though the waitress said that I was only allowed to order a mix of 5 pieces. She came up and asked what piece I wanted to remove from my order. I have never experienced this level of serving confusion before. Next, the grill was still dirty from the last chef, so the new one had to spend minutes cleaning it while we watched. He was very nice and a good chef. Food good. Waitress again argued about rice. Food eaten. Plates and sides removed. Melon dessert served. No bill. To sum it all up: * Would not allow me to order rice. * Would not allow me to order mushrooms. * suddenly, the chef was making fried rice. I'm confused. Chatted with the asst mgr who was INCREDIBLY nice and wonderful and offered a 50% discount. I couldnt even complain that 3000 baht is not half of 4000, but no complaints as the food was decent and the manager was 4-star. But I do hate being lied to. Even though she tried, she also lied to me about the 50% discount. Combined with other recent negative Marriott experiences, it makes me rethink my Titanium lifetime Bonvoy status and I am now looking to switch my travels to Hyatt, or maybe Accor.
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I'm a Marriott Titanium Elite so I tend to eat in Marriott Restaurants so to earn points. I'm not staying in JW Marriott this time. Went Nami for lunch coz I found great deal from Eatigo for late lunch there. We arrived at 1:15pm and ordered quite a lot of food. Mature Kurobuta Pork Loin, NZ lamb tenderloin, Oz waygu beef striploin and Kuroge waygu fried rice. Overall, there's a big problem... The chef cook pork, lamb and beef like fried rice. While each of the meat were cooked separately, they were cut and cooked mixed together like Chinese with wok. This is not a cheap place even with Eatigo discount. I can't believe my eyes but you can check the pics. Now, let's talk about the dishes one by one. Mature Kurobuta means aged pork per the Japanese words on the menu. Are you kidding? They taste like regular pork and they are very lean. Don't order it! We want medium for the lamb an medium-rare for the beef. Both were over cooked. And you probably can tell from the pic, too much oil! For the fried rice, it's probably the most delicious dish for the lunch but please look closer. The fatty beef aren't fine cut. You need to get rid of them while eating. If the chef is better, the fatty beef will be fine cut and you can't find them in the fried rice. I'm not sure if the chef was in a rush but this restaurant is over priced too much base on the food quality.
Wilson T

Wilson T

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Trending Stays Worth the Hype in Khlong Toei Subdistrict

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本日、午後7時30分にJWマリオットのNamiという鉄板焼きレストランでディナーをしました。すべて順調でしたが、最後に私と日本人の彼氏のハッピーアニバーサリーを祝うためにアイスクリームが提供された時に問題が起こりました。アイスクリームを食べ始めたところ、髪の毛が混入しているのを発見しました。すぐにスタッフを呼んで、問題を報告しました。マネージャーが対応し、新しいアイスクリームと交換できると言われましたが、私は交換は不要だと伝えました。髪の毛を見てしまったので、もう食べる気がしなかったからです。その後、スタッフは姿を消し、私や彼氏に対して無関心な態度を取り続けました。 そのため、再度スタッフを呼び、今回の大きな問題について不満を伝えましたが、スタッフは無視し、全く関心を示しませんでした。私の日本人の彼氏は、スタッフの対応に非常に失望し、店内で涙を流しました。 その後、スタッフが戻ってきて、割引と謝罪しかできないと言われました。彼氏が泣いているのを見て、スタッフは「それなら、全額支払わなくていい」と言いました。確かに私は請求書を支払いませんでしたが、以下の質問があります。 1. 顧客の食べ物に髪の毛が混入するという問題は、大きな問題ではないのでしょうか?なぜスタッフはそれを無視したのでしょうか? 2. なぜマリオットは顧客を侮辱し、このような低レベルのサービスを提供するのでしょうか? Today, I had dinner at the Teppanyaki restaurant Nami at the JW Marriott at 7:30pm. Everything was fine, but at the end, a problem occurred when ice cream was served to celebrate the happy anniversary of me and my Japanese boyfriend. I started eating the ice cream and found a hair mixed in. I immediately called the staff and reported the problem. The manager dealt with it and said that I could exchange it for a new ice cream, but I told him that I didn't need an exchange because I didn't feel like eating it anymore after seeing the hair. The staff then disappeared and continued to have an indifferent attitude towards me and my boyfriend. Therefore, I called the staff again and expressed my dissatisfaction about this big problem, but the staff ignored me and showed no interest at all. My Japanese boyfriend was very disappointed with the staff's response and cried in the store. The staff then came back and said that they could only give me a discount and an apology. Seeing my boyfriend crying, the staff said, "In that case, you don't have to pay the full amount." Indeed, I did not pay the bill, but I have the following questions. 1. Isn't the issue of hair in customers' food a big deal? Why did the staff just ignore it? 2. Why would Marriott insult their customers and provide such a low level of service? วันนี้ไปทานอาหารค่ำที่ร้านเทปันยากิ Nami ที่โรงแรม JW Marriott ตอน 19.30 น. ทุกอย่างก็โอเค แต่สุดท้ายมีปัญหาเกิดขึ้นตอนไอศกรีมเสิร์ฟเพื่อฉลองวันครบรอบแต่งงานของฉันกับแฟนชาวญี่ปุ่น ฉันเริ่มกินไอศกรีมแล้วพบว่ามีเส้นผมปนอยู่ ฉันจึงรีบโทรแจ้งพนักงานทันที ผู้จัดการร้านจัดการให้และบอกว่าฉันสามารถแลกไอศกรีมใหม่ได้ แต่ฉันบอกเขาว่าไม่ต้องการแลกเพราะไม่อยากกินอีกต่อไปหลังจากเห็นเส้นผม พนักงานก็หายไปและยังคงมีท่าทีเฉยเมยต่อฉันกับแฟน ฉันจึงโทรไปหาพนักงานอีกครั้งและแสดงความไม่พอใจเกี่ยวกับปัญหาใหญ่ครั้งนี้ แต่พนักงานกลับเพิกเฉยและไม่สนใจเลย แฟนชาวญี่ปุ่นของฉันผิดหวังกับคำตอบของพนักงานมากและร้องไห้ในร้าน พนักงานกลับมาบอกว่าจะให้ส่วนลดและขอโทษฉันเท่านั้น เมื่อเห็นแฟนของฉันร้องไห้ พนักงานก็บอกว่า “ถ้าอย่างนั้น คุณไม่จำเป็นต้องจ่ายเต็มจำนวน” จริงๆ แล้วฉันไม่ได้จ่ายเงิน แต่ฉันมีคำถามต่อไปนี้ 1. ปัญหาเส้นผมในอาหารของลูกค้าไม่ใช่เรื่องใหญ่เหรอ ทำไมพนักงานถึงเพิกเฉยต่อเรื่องนี้ 2. ทำไม Marriott ถึงดูถูกลูกค้าและให้บริการในระดับต่ำเช่นนี้ 今天晚上7点半在JW万豪酒店的铁板烧餐厅Nami吃饭,一切都很顺利,但最后在为庆祝我和日本男友结婚纪念日而上冰淇淋时,出现了问题。我开始吃冰淇淋,发现里面混入了一根头发。我立即打电话给工作人员报告了这个问题。经理处理了这件事,说我可以换一个新的冰淇淋,但我告诉他不需要换,因为看到头发后,我再也不想吃了。工作人员随后消失了,继续对我和男友漠不关心的态度。 因此,我再次打电话给工作人员,表达了对这个大问题的不满,但工作人员不理我,一点兴趣都没有。我的日本男友对工作人员的回应非常失望,在店里哭了。 工作人员随后回来表示,他们只能给我打折并道歉。看到男友哭了,工作人员说:“既然如此,你就不用付全款了。”确实,我没有付账,但我有以下疑问。 1. 顾客食物里有头发的问题难道不是什么大问题吗?为什么工作人员对此视而不见? 2. 万豪为什么要侮辱他们的顾客并提供如此低水平的服务? 오늘 저는 오후 7시 30분에 JW 메리어트의 테판야키 레스토랑 나미에서 저녁을 먹었습니다. 모든 것이 괜찮았지만, 마지막에 저와 일본인 남자친구의 행복한 기념일을 축하하기 위해 아이스크림이 제공되었을 때 문제가 발생했습니다. 저는 아이스크림을 먹기 시작했는데 머리카락이 섞여 있는 것을 발견했습니다. 저는 즉시 직원에게 전화하여 문제를 보고했습니다. 매니저는 이를 처리하고 새로운 아이스크림으로 교환할 수 있다고 말했지만, 저는 머리카락을 보고 더 이상 먹고 싶지 않아서 교환할 필요가 없다고 말했습니다. 그런 다음 직원은 사라지고 저와 남자친구에게 계속해서 무관심한 태도를 보였습니다. 그래서 저는 직원에게 다시 전화하여 이 큰 문제에 대해 불만을 표시했지만, 직원은 저를 무시하고 전혀 관심을 보이지 않았습니다. 제 일본인 남자친구는 직원의 대응에 매우 실망했고 매장에서 울었습니다. 그런 다음 직원이 돌아와서 할인과 사과만 해줄 수 있다고 말했습니다. 남자친구가 울고 있는 것을 보고, 직원들이 "그렇다면 전액을 지불할 필요가 없습니다."라고 말했습니다. 사실 저는 계산서를 지불하지 않았지만, 다음과 같은 질문이 있습니다. 1. 손님 음식에 머리카락이 들어간 문제는 큰 문제가 아닌가요? 직원들이 왜 그냥 무시했을까요? 2. 메리어트가 고객을 모욕하고 그렇게 낮은 수준의 서비스를 제공하는 이유는 무엇일까요?
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