This restaurant is an absolute disgrace, the pinnacle of terrible customer service if I can make this less than zero I would. As a seasoned business traveler who's dined at numerous establishments around Istanbul, I thought it was time to share this delightful experience with my mother. Little did I know it would turn out to be an epic disaster.

Picture this: a near-deserted restaurant at 1:00 pm, right after a pleasant visit to the Grand Bazaar. That alone should've raised a massive red flag. But no, I was foolishly optimistic about the raving reviews and decided to give it a shot. We ordered a Greek salad, or so they claimed. Instead of feta cheese, we got something else I let that slide. We also ordered mackerel and grilled sea bass, both utterly forgettable. I've had better seafood.

Now, the worst part, brace yourself. Every course was followed by dessert. We opted for kunefe and Turkish coffee. When we inquired about the kunefe, the manager's response should have sent us running for the hills. He sarcastically remarked, "What else would kunefe be made with? Cheese, obviously with a stern face and cold tone" A shining example of his outstanding attitude.

While they hastily prepared the Turkish coffee, the kunefe was still in the oven. No complaints yet. We enjoyed our coffee, and then the kunefe arrived. My poor mother, who knows her Middle Eastern cuisine, immediately noticed something off about the kunefe. The cheese had a peculiar odor, and that's when the madness began. The manager lost it. He started screaming at us, two women, one of whom was a senior citizen. Unbelievable.

We didn't ask for a refund, not that we would have gotten one. Instead, I attempted to have a civilized conversation with this rude, obnoxious man. I kept my composure, but he was insufferable, continuously belittling us. "You know better than me," he said, "I've never heard this before." When we suggested he taste it, he arrogantly responded, "Why should I?" This guy lacks basic manners and any semblance of customer service. We are of Middle Eastern descent we are well aware of what kunefe tastes like.

As if that wasn't enough, they evidently strong-arm customers into writing positive reviews to inflate their ratings. The deceit is real, check in the question and answer part there have been bad reviews there too, or even just just go to the sort by reviews and filter the lowest so many bad reviews.

In sum, this restaurant was a nightmare for my mother. The manager or owner, whatever he is, has no respect for women, and differing opinions. He's utterly unfit for the hospitality business and should be nowhere near a restaurant. Avoid this place at all costs!