Pickl JBR — Restaurant in Dubai

Regarding my review to be fair the receptionist was mentioning from the management she is not allowed to give the customer extra And there is nothing in the system that she can charge me If is from the management this needs to resolve for your customers to have a better experience she seems to be to scared to make a decision by herself if the management is going to cut from her salary or whatever but she wasn’t confident enough to make a different decision than what she have told to do

Horrible experience with the cashier tonight 👎🏻👎🏻 Visited the pickl in jbr at 9pm placed my order and I asked for extra onion in my sandwich, once I received my sandwich there’s no extra onion so I went to cashier to take more & pay for it And the lady in cashier with a horrible attitude telling me no I don’t give you even if you pay because I already put more in your sandwich!!!

I’m literally standing there fighting with her to take some extra onion while my sandwich is getting cold & im happy to pay as much as she charge me !! Even her college a Philippino guy telling her is okay give her but she wasn’t accepting & saying no I don’t give her more I already gave her !!!!

So unprofessional & so disrespectful just wasting time in front of other customers At the end she give me this much & charge me 16aed for it I didn’t have a problem to pay for it as much as it is but why she needs to act so unprofessional & rude by just wasting my time & i couldn’t enjoy...

There's something wrong with Pickl JBR. Something that seriously makes them different from the JLT branch, and I just can't put my finger on it.

Not sure whether JBR is a franchisee branch, or if it's a chef who just runs his flying oils differently, but ever since my chicken tenders started being delivered from JBR, I've never been 100% satisfied.

No much necessary crunch. Lesser flavours. Special sauce inconsistencies. Way too much sour pickles even for my liking. And also totally unacceptable French fries soggy disasters make me cry. I've been rating them 3 or 4 out of 5 on delivery apps while JLT has never gotten anything else than stellar 5... and yet, these are still the better chicken out there.

Now, I here, Underground in Habtoor stands out with their offering... I will try it soon. So far, I'm still with Pickl but my...

Staff were amazing, very helpful and informative on a couple of questions we had. Had a staff member check everything was ok because she saw we were checking meal against menu, this was due to us being given gloves, for the chilli, she let us know if we found it too hot to let them know and they will see about making one without chilli. Ended up being no problem as it was not a hot chilli and gloves not required. Food was very tasty, had a new yorker burger and it tasted fantastic. If looking for something simple done very well, this is a good place to visit. Ice cream sandwich was...