As someone who values transparency and honesty, I feel compelled to share my recent disappointing experience at Blue Elephant Indian Restaurant. Sadly, it seems my encounter mirrors the sentiments expressed in various negative reviews found online.
Upon arriving at the restaurant, despite having made a reservation in advance, we were met with a frosty reception from the manager. His dismissive attitude towards us, as non-white customers, was unmistakable. It was disheartening to witness the stark contrast in his demeanor towards other white patrons, who were greeted with warmth and courtesy.
Adding insult to injury, we were informed that we could only place our order if we committed to ordering two main courses—a requirement not disclosed anywhere beforehand. This felt like a ploy to pressure us into spending more money, leaving a sour taste in our mouths before we even took a bite.
Disappointingly, the food itself failed to live up to its promise of authentic Indian cuisine. Instead, it leaned more towards Bangladeshi flavors, with a noticeable lack of depth and complexity. It's one thing to embrace culinary diversity, but it's quite another to misrepresent the essence of a cuisine.
To make matters worse, the service was lackluster. Our food arrived late, and when it finally did, it was lukewarm and lacking in flavor. It was evident that the staff's attention was elsewhere, as they seemed more focused on catering to the needs of white customers.
In conclusion, my experience at Blue Elephant Indian Restaurant was far from satisfactory. It's disheartening to encounter such blatant discrimination and subpar service in this day and age. As someone who believes in fairness and inclusivity, I cannot in good conscience recommend this establishment to others. Save yourself the disappointment and seek out a dining experience where all customers are treated with respect...
Read moreMy recent outing to Blue Elephant Indian Restaurant in Llandudno turned what should have been a delightful day into a frustrating and disheartening experience. As an Indian customer, I was taken aback by the manager's dismissive attitude towards us. It felt like we were being discriminated against simply because of our ethnicity, with the manager insisting on a minimum order quantity that was never mentioned beforehand.
Adding to the disappointment was the tardy service. Our food arrived late, and despite our attempts to order additional items, it seemed like we were invisible to the staff. It was as though our presence didn't matter, and that left us feeling overlooked and undervalued.
And then there was the food itself. Hoping for a taste of authentic Indian cuisine, we were instead met with dishes that lacked the flavor and essence we were craving. It was evident that the restaurant's focus was more on Bangladeshi fare than the promised Indian delicacies, leaving us longing for the genuine flavors of home.
But perhaps the most disheartening aspect of the evening was the palpable favoritism towards white customers. It was impossible to ignore the differential treatment, with non-white patrons like ourselves feeling like second-class guests in our own right.
Overall, my experience at Blue Elephant Indian Restaurant left me feeling deeply disappointed and disillusioned. It's disheartening to encounter such discrimination and subpar service in this day and age. As someone who values inclusivity and authenticity, I would hesitate to recommend this establishment to anyone seeking a genuine Indian...
Read moreTitle: Disappointing Service Experience
I recently dined here and unfortunately, my experience with the service left much to be desired.
From the moment I walked in, the lack of attentiveness was evident. Despite the restaurant not being busy at the time, it took an unreasonable amount of time for a server to acknowledge my presence and seat me. Even though we had a booking we kept waiting for 45 min to 1 hrs to get seating and take food order from us .
Throughout the meal, the service remained slow and disorganized. My drink order was forgotten, and I had to remind the server twice before it finally arrived. When my food was brought to the table, it was evident that the staff hadn't paid attention to my dietary requests, as the dish contained ingredients I had specifically asked to be omitted.
To make matters worse, the servers seemed more interested in chatting amongst themselves than attending to the diners. I had to actively seek out someone to address my concerns, and when I did, their attitude was dismissive and unapologetic.
It's disappointing to have such an experience, especially considering the potential of the restaurant. I hope this place takes customer feedback seriously and works on improving their service quality. In the future, I would recommend that the management invest in better training for their staff and foster a culture of attentiveness and professionalism.
While the food might be a draw, the lackluster service greatly overshadowed any positive aspects of my visit. I sincerely hope to see improvements if I were to consider returning to Blue Elephant...
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