Where to begin… arrived at our table and we’re the only ones in the dining area. We had booked a table of 6 for the set menu with a glass of Prosecco. We were given normal menus, so we enquired and were told this was the menu. We then had to find the menu on our phones and show the waitress. They then bring over a set menu, completely different to the offer online. We again questioned this as was told no this is the menu. 40 minutes in and no drinks at the table despite being the only table at the time. Over the course of the 2 hours we were there we’re 6 tables and 3 servers for context total. When the food order was taken, they didn’t ask about allergies, didn’t ask if we wanted anymore drinks. Food came out and no check back despite not being busy. Food cleared before everyone on the table had finished. Ordered a coffee after flagging team down constantly and we ordered 2 coffees… 1 arrived. I then asked to take the service charge off ( I work in hospitality and I NEVER do this, I am also so compassionate to bad days because I GET IT!) and was told no you have to pay that. I then pointed to the word discretionary on the bill and politely told the waiter to check with someone else. How embarrassing? I had to then explain that the service was poor, and not being a confrontational person that made me so uncomfortable. Honestly I am so sad to be leaving a 1* review as I have NEVRER done this before but I left so upset about the experience. Fish and chips was really good, one of the best I’ve tasted! So amazing chefs but the service was possibly the worst I’ve ever experienced in...
Read moreLast minute reservation on Valentine's Day, after we had to cancel our previous reservation due to inedible menu. I will start with the service because it was flawless from arrival to departure. Donato and his team were really friendly, attentive and quick in satisfying our requests. There was an effortless, genuine willingness to please us and make the evening memorable and frustration-free. And they did it with manners, smiles and elegance. Big 'Thank you'.
The 4-course menu with Prosecco was rather modestly priced, compared to several other locations we checked. Food was very well cooked and brought to table 'super' hot, as we requested. The hot dishes, Seared Sea Bass and Tiger Prawns and Black Pepper-Crusted Rib-Eye Steak were outstanding.
One slight shortcoming was the Dessert selection, which did not include any chocolate based choice. However, both the Apple Crumble and Cheese Platter (the latter normally attracts a supplement in other restaurants) were plentiful and nicely presented. Overall, an excellent experience that made this evening extra-special, as I wanted it to be for my wife.
A comment for the attention of the General Manager: You and the interior designers team get a huge 0 stars because on such an occasion, celebrated by millions, and which you observed with the Valentine's Day Menu, you did not care to have a more celebratory decor on the 'Love theme' in the restaurant, including a flower/flowers on each table. Cheap, or...
Read more⭐⭐⭐⭐⭐ An Unforgettable Dining Experience!
From the moment we walked in, we were greeted with warm hospitality and an inviting atmosphere. The ambiance struck the perfect balance between elegant and cozy, making it ideal for both special occasions and casual dinners.
We ordered the chef’s tasting menu, and every dish was a masterpiece—beautifully presented and bursting with flavor. The ingredients were clearly fresh and thoughtfully sourced. The standout for me was the seared scallops with citrus beurre blanc—absolutely divine.
Service was impeccable: attentive without being intrusive. Our server was knowledgeable and offered excellent wine pairings that elevated the meal even further.
This restaurant doesn’t just serve food—it delivers an experience. We left feeling full, happy, and already planning our next visit. Highly recommend to anyone who appreciates top-tier cuisine and...
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