Five Guys Burgers and Fries Canary Wharf — Restaurant in London

WASTE your money HERE - I work in Canary Wharf so I know lunch is at a premium. I was due a treat and wanted a burger. 5 Guys not far.

I ordered a Cheese Burger and Fries.

Now think that Gourmet Burger is next door. Right now I wonder why anyone goes to 5 Guys.

I order. Cheese Burger and fries which at £2.95 are described as tiny. Drink too.

My meal arrived and I head off back my office to enjoy my £14.95 take away meal.

SO SO SO DISPOINTED

See the picture below. £2.95 for a tiny potato chipped. And my cheese burger, very small, looked like it had been dropped kicked across the kitchen. Not tasty, and in fact I felt sick for the rest of the day.

I sent a complaint via their website. To give them credit, they replied straight away and said they would send a voucher so I could enjoy them again in the future and would be with me in two days - They could not event deliver that!

I have had a chat with colleagues and friends. No one has a good word to say about 5 Guys. All say - Overpriced - No value for money.

If any of the management of 5 Guys read this and maybe care - I did have a burger some time ago. I was good then. Now, it has gone to pot. (And I have been to other outlets.) A potato is not so expensive that you have to give a portion you see in my photo. Presentation counts. I don't want to eat something that was dropped kicked and then stamped on.

Folks who read my reviews, you know I am honest - over 500,000 people have read them.

5 Guys -...

It's funny to see how the American fast food model of business has evolved. Five Guys is more focused and efficient than McDonald's, Burger King and the like.

But the atmosphere is more fun and still very American. Loud classic rock music pumps in the background and the no fuss diner-style decor immediately sets your taste buds and stomach for a cuisine worthy of the stars and stripes.

Unfortunately, if you're vegetarian, your burger options are limited as they don't replace their beef patties. Essentially you just get the bun and any small extras that go with it. So it's arguably not a burger, rather a bunch of toppings between two bits of bread.

Still, their fries are very well done. Suitably unhealthy being cooked in LDL-cholesterol-laden peanut oil, but very tasty. Add cajun spice for the tastiest experience you can have with sliced fried potatoes in a cup (and a bag... there's a lot of spill over in that typically American abundance).

The service at this branch is a little laid back but very customer-positive: good communication and a feeling of care.

Despite the fundamental health issues presented with the food here, I'd recommend it as a fun treat if you're with kids or in a teenaged...

After trialling numerous locations of this burger chain, I have come to the conclusion that it’s not for me.

Receiving my burger in a foil that looks like someone has sat on it is not the nicest thing. It would could be my naive excel ration of the burger bun being nice, firm and fluffy that you see on ads. Once it’s in the foil it loses the appeal..

As for the contents of the burgers, I know they try to pride themselves for the local more upscale ingredients etc. but the meat is sometimes flavourless and I can’t tell the difference between the slices of whatever veg here or the ones from subway.

I think they had better drinks options too with the strawberry and raspberry flavoured fantas etc which seem to have narrowed down.

Also, where have the trays gone? My meal looks like a doggy bag from a cheap takeaway. Not worth the nearly £40 I’d spent to enjoy eating out. Experience has gone down.

It’s just not for me and I personally don’t get the appeal. Interior reminds me of Fat Boy restaurants. Perhaps I should give their milkshakes a chance to try flip in...