Visited The Flat Iron in Borough Market recently and had a mixed but ultimately fantastic experience. Initially, the lack of a clear seating or greeting system was confusing, with some procedural elements seemingly amiss. The distinction between servers, waitresses, and glass collectors wasn't apparent, which added to the initial disorientation. Moreover, the absence of noticeable management, alongside the obligatory offering of popcorn and quirky ice cream, left me questioning the establishment's organizational structure.

However, and this is a significant however, the handling of allergens and the explanation of their chart were exceptional. The staff's attention to detail in this area was reassuring and truly appreciated. Moving on to the food - it was nothing short of phenomenal. If it were possible to rate it 11 out of 10, I would without hesitation. Every dish was perfect in every conceivable way. A special shoutout to the green salad, which was brilliantly prepared without dressing and included pumpkin seeds, fennel, and peas. A masterpiece, to say the least.

Kudos to the chef for the outstanding culinary experience. Despite the initial hiccups, the quality of the food and the care in allergen information have left a lasting impression on me. Would recommend for the food quality alone, which manages to shine through the service ambiguities.

I hope this review m captures the nuances of our experience, emphasizing the areas for improvement while also highlighting the exceptional aspects, especially the food and allergen care.