To anyone who loves Japanese cuisine and is willing to pay at a mid-range price category restaurant, this place will not disappoint! As someone who is passionate about Japanese food, this restaurant ticked every category for me, from food to service to atmosphere. When ordering food we were given a lovely booklet containing the menu which had pictures of each dish which made selecting easier and also more accessible. The attention to detail and service was professional and simply excellent. We had Bandana as our hostess who was very friendly and quick to resolve any of our queries and we were very pleased with her service. The atmosphere and aesthetics of the place were remarkable and so was the presentation of the food. Each dish we had was rich in umami and smokey flavour, whether it was the Chicken Gyoza, Maki's, the Brocolli side or the Chicken Sticks. The food was incredibly tasty and complex in both flavour and texture! Overall, I'd highly recommend this restaurant to anyone who is happy paying slightly more than what you find for most typical Japanese restaurants and is looking for high quality and authentic...
Read moreI had an extremely disappointing experience at Sticks’n’Sushi Battersea Power Station. Upon being seated, my partner and I waited 20 minutes without so much as an acknowledgment from the staff. Despite attempting to get the attention of a nearby waiter, we were completely ignored.
After patiently waiting, I decided to time them for an additional five minutes to see if anyone would at least take our drinks order. When that time passed, I extended it by another minute—still nothing. Meanwhile, I could see three waiters standing by the till, chatting, while we were left waiting without service.
At that point, we had enough. We got up and informed the staff that they had lost our business. For a restaurant that presents itself as a high-end establishment, charging premium prices along with a 12.5% service charge, this level of neglect is completely unacceptable.
Dining at a premium restaurant comes with an expectation of professionalism and attentiveness—this experience was the opposite. I will not be returning, and I certainly wouldn’t recommend it to anyone expecting...
Read moreThis was by FAR the best food that has ever graced my palette.
From the moment I walked in I was very kindly tended to by Aastha. She managed to seat me next to a charging point right away as I mentioned my phone was low on battery.
From there, Usman very promptly approached my table with mannerisms that made me feel very at ease and welcome. As though nothing I asked was never going to be too much hassle. He took my order and my food arrived super promptly.
The food was OUT OF THIS WORLD. I had the Beef Tataki and some Tempura type prawns that were honestly astonishing.
Seraphina help deliver my food to the table and was very personable. Which is something that I have to credit as service with a smile has already made my day 10x better!
If i could give 6 stars or more, I would. I will definitely be heading here again next time I visit.
Thank you for a lovely...
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