The man working here is racist. I borrowed the rackets to play table tennis and while we were eating we put them the floor coz our table is full and the rackets were on the table next to us earlier and there was a bunch of ppl just came in sit at table next to us so we moved those rackets to the floor and this guy came to our table without any introduction just took the rackets directly then I asked him to have my id back. He didn’t even look at me and took my id back and dropped it on the floor where the rackets were. Never experienced such a rude service and when we borrowed the rackets no one told us the rackets can’t be on the floor. Totally unreasonable and humiliating behavior.
First, I apologize for not providing the whole story in my initial review. Your point of view that we were being disrespectful appears to be based purely on personal assumptions rather than reality. We took care of the equipment the entire time we had it. Some customers asked to borrow our bats when we went to order food after the game, and we generously lent them out. They kept playing and we didn’t want to interrupt them so instead of asking the bats back, we chose to have a break and had our food first. However, when those customers finished, they left the bats on a different table. We promptly retrieved them to ensure the next group could use the table without any inconvenience. Additionally, we placed the bats next to us to avoid losing them. When the ball fell into the dirty drain behind your doodle boards, we cleaned it. These are just a few examples of the efforts we made, which you might not have noticed or acknowledged. Your assumption of disrespect on our part is baseless and seems aimed at humiliating me. I wonder if you treat other customers similarly. Second, your attitude towards our table was noticeably different from your attitude towards the table next to us. Without asking, you grabbed our bats and gave them to the other table. This display of ignorance is undeniable. Third, when I confronted you, I asked if we were not allowed to put bats on the floor, and you confirmed this. There was no sign indicating this rule, nor were we informed of it beforehand. Your assertion that it is common sense not to place bats on the floor may apply to regulars, but not to first-time visitors. It seemed as if you were implying that I lacked common sense, which felt like a personal attack. I did say I acknowledge and appreciated the free table tennis game to you, but that does not justify a patronizing attitude towards customers, especially those who were careful with the equipment but unaware of your specific rules. Fourth, when you asked what I wanted, I requested an apology. While you did apologize, it was followed by a dismissive remark about dropping my ID on the floor, suggesting it was not a big deal because it wasn't broken. Your sarcastic offer to provide a wipe was unnecessary. In conclusion, your statements and behaviour were unacceptable, disrespectful, inconsiderate, and...
Read moreVery negative experience here last night. Waitress brought what she believed were the correct drinks but there was a mistake, so we asked here to change one of the wines for a beer (only one of us had not been drinking beer so very unlikely we'd have ordered 2 wines). The waitress then became quite aggressive, showing us her order pad and suggesting we had ordered what she had brought, then bringing the manager over who was also quite accusatory. I worked in bars and restaurants from the age of 17 all the way through university, and so I always do my upmost not to be a difficult customer, so it was really frustrating to be made to feel like we were in the wrong. We were treated so poorly here I would recommend avoiding this place. Thanks for your reply, which pretty much sums up the attitude that was the issue in the first place. Not sure where it says anywhere that 'the customer is always right'? As I was at pains to point out at the time, it wasn't a matter of who was right or wrong, because it could have been us or the waiting staff - what wasn't appreciated was being aggressively told that it couldn't possibly have been anyone's mistake but ours - that's not how to treat customers. To go off on some tangents about outdated statements, service charges and use of the f-word (which was only said when you'd left, as you well know as you came back to ask me about it) are just further attempts to paint me in a bad light. So no real surprise that this was the response, I guess people can make their own minds up...
Read moreDoodle bar is one for the trendy kids, but welcoming enough for us non-trendies to have a good time.
It is a very unusual place set mainly in an old carpark/warehouse. It isn't the easiest place to get to if you don't know where you are going as it is hidden away in an obscure place near Battersea but the trip will be well worth it.
The walls are giant chalk boards, and everyone is free to doodle on them (hence the name). There are great food vans set up offering tasty burgers, fries and noodles. There is also plenty of space, seating and some ping pong tables. Probably my favourite feature was a vending machine labelled as an anger ventilaton machine. It is filled with china and you can pay to see it drop and smash - great fun if just for the novelty.
They offer cocktails, but there was no clear menu so I asked if they did a 'sex on the beach'. The very young bartender had no idea what I was talking about and asked me what the drink was composed of. Once I told him the ingredients though he was more than happy to give it a go and provided me with a very strong but very nice drink. I think this is just an example of how laid back and fun this place is. ...
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