Signature Strawberries Ltd. — Restaurant in Plymouth

Not for families now. Really disappointed. Went to the new harbour side venue after being a frequent visitor to the Faraday Mill Cafe. 2 adults, a 2 year old and 9 month year old. We spent £70 at lunch time. We were insulted several times by the manager with dark hair. In the past the lady with blond hair had been very kind to us. My 2 year old had clean crocs on and she said to him, ‘sit on your bottom you are marking the seats’. Seats which are plastic and wipable. We took his shoes off. Then you served the child’s milkshake last after making a fuss that it must be in a plastic cup because you say ‘ children keep spilling milkshakes everywhere’. Finally you repeatedly gave dirty looks to my 9 month old enjoying the food we paid for. You made me feel so uncomfortable I couldn’t stay to change his nappy before we left. Don’t forget the customers that helped you to be able to move to that location. This is the only place both my mother and I have agreed we would not visit again. Probably a relief to you as you didn’t want us there. Your staff look stressed and you won’t keep them if you continue this behaviour. We won’t be recommending...

I ordered 12 of the oh baby strawberries online to collect in store and they look absolutely amazing. Website is easy to access and simple to navigate, with a fantastic selection of designs and products. The layout and interior upon entry was a sight! Absolutely stunning, a pink dream! Whilst waiting (which wasn’t long at all) I browsed the menu… plenty to choose from and all sounded and looked absolutely delicious. I opted for the hot honey bagel which was incredible! Along with an iced latte, also delightful. The morale amongst staff seemed high and it was nice to hear (I believe it was management) recognising their team for their hard work. The staff were incredibly friendly and made sure my order was completed quickly and to a high standard. The pricing is on the higher side… but the quality exceeds this. Lovely little treat to indulge yourself in every once in a while. It’s a shame it’s so hidden away in an industrial park. Would benefit a store in the city centre, this business deserves all the...

Me and my girlfriend wanted to try SS as we’d heard lovely things. The drinks were yummy, the venue was beautiful, we didn’t have any complaints with the service until after we tried our food. I had ordered their Bruschetta July Special. Although presentation was great, unfortunately the bruschetta was soggy from the marinara-style sauce they’d put on top & the flavours of pickled pink onion & pouched egg didn’t go with the bolognesey-sauce or chilli oil they’d combined. I was reluctant to send it back (being overtly British of course) and although polite, my server informed me that they wouldn’t replace my meal or give me a discount for something else because ‘preference wasn’t a good enough reason’. Although I can understand this, the nature of bruschetta is supposed to be a crunchy, light bread with fresh ingredients on top. This was a wet piece of toast with an awful combination of flavours that tasted unnatural.

Overall, the experience was good. We’ll just stick to the...