Llandudno Merry Moon Restaurant — Restaurant in Wales

London price + extra payment charge + one third of portion + 100% MSG

Price - food are much more expensive than all the best Vietnamese restaurants I have had in London, costs £16.95 for pho with minimal ingredients Extra charge - they do charge a fixed £1.2 per bill if you use a bank card or 5% if its an international card. We did pay a £1.2 using AE card, but they later blamed us for not informing them that it’s an AE card and demanded an extra 5% charge on top of everything, which is ridiculous. Quality - we had pho and it left us very thirsty as it’s 100% full of MSG, and you could tell from the bland noodle that soup and noodle were cooked separately and unprofessionally. The few tiny slices of beef brisket were just absurd, and the generous amount of coriander as you can see from the picture. Wooden chopsticks - we were only expecting a moderate expectations on quality given a very high price of food, however we were only served with wooden chopsticks that used in takeaways, not even proper cutlery. Service - the staff seemed to have difficulty in accommodating 5 people and rejected us at first, and refused to combine a 3 +2 tables which was only one metre apart with no reason, not really an issue but it’s didn’t seem to be very welcoming.

If I could leave it a zero stars or negative I would. I’m giving two stars just to hope that the feedback doesn’t look too irrational that could be skipped by readers. Honestly this is the worst dine-in experience I have ever had in the uk, where you don’t feel welcomed, and served with a reasonable quality of food that could justify its price, and most importantly, being charged extra, and being blamed for paying AE, and being asked to pay further more. Honestly it made us...

Let me start by saying the soup dishes here seem to be the thing to have. I got the thing I always have in a Vietnamese which is a pork Bún and it wasn't very good. The pork was a weird orange colour and for a restaurant claiming to be authentic my dish had salad in it that you would not find in Vietnam. My second issue here was the service. The waitress seemed to be waiting for you to finish your starter before the main was brought even though I had requested both my starter and main be brought at the same time. I like to eat the spring rolls I ordered with the Bún so I kept them aside until the main arrived which it never did so I was forced to eat them just so it would trigger the delivery of my main. Very annoying. The biggest issue I have with this restaurant is the insistence that people pay in cash. There are signs on the door, on the walls and it's even mentioned by staff when you try to pay by card. Is there an incentive to do this? A discount for paying in cash perhaps? No. It's an inconvenience and for a town in North Wales the prices here were shockingly more expensive than London so I found it rude that this was reiterated so much. I'm sure there is a legit reason for requesting this other than avoiding card fees (maybe not) but I found this to be a huge turn off and for that reason alone I would not...

Having an evening Vietnamese meal at this very cramped restaurant was the most disappointing experience we’ve ever had! Firstly trying to make telephone booking was impossible because their phone hasn't been working since they opened for business in March 2023. After 3 failed attempts we drove to the establishment and made a dinner booking on 19/10/24 with a staff there. Service: We had to wait at the entrance for 5 mins for a staff to spot us and guide us to a table to be seated. The corner table she took us to was in a very cramped area that I had difficulty in slipping into my seat. Food: The noodle soup dishes had few vegetables & meat. The beef briskets in the soup were horrible, tasteless and chewy. They filled up the large bowl with lots of soup and reduced other contents. Price: Unreasonably high for low good contents and lots of soup with high content of MSG. This restaurant preferred cash and added extra charge of £1.20 per dish if local card was used and £5 for Int’l cards ie AMEX. This shocked us as we didn't have much cash on us; we paid by bank card paying extra £2.40 yo our bill. We left the restaurant feeling utterly disappointed and told the young waitress (probably owner’s daughter) that we’ll never come back to...