Bitty & Beau's is a delightful coffee shop known for its excellent customer service, warm and welcoming atmosphere, and delicious coffee. The shop is named after the owners' two children with Down syndrome, and it has become a beacon of inclusion and empowerment for people of all abilities.
From the moment you step into Bitty & Beau's, you are greeted with a warm smile and a friendly welcome. The staff is incredibly attentive and goes above and beyond to ensure that each customer feels valued and appreciated. They take the time to chat with you and make you feel like part of the family, creating a comfortable and inviting environment for all.
But it's not just the exceptional customer service that makes Bitty & Beau's stand out - it's also the quality of their coffee. The shop serves up a delicious array of coffee drinks, from classic lattes and cappuccinos to unique specialty drinks that are both creative and flavorful. The coffee is always freshly brewed, and the baristas take great care to craft each drink with precision and care.
In addition to their amazing coffee and customer service, Bitty & Beau's is also committed to promoting inclusion and celebrating diversity. The shop employs people with intellectual and developmental disabilities, providing them with meaningful employment opportunities and fostering a culture of acceptance and respect.
Overall, Bitty & Beau's is a coffee shop like no other, where exceptional customer service, warm welcomes, and great coffee come together to create a truly unforgettable experience. Whether you're a regular or a first-time visitor, you'll be sure to leave feeling uplifted and inspired by the incredible people and atmosphere at this...
Read moreI'm from a small big town called Pensacola and the coffee shops there are fantastic despite our small size. Perhaps I'm spoiled by the coffee culture we have there but when I ordered an ice honey latte here I was told that they could not add honey in the latte and that there is honey at the end of the table I could put in the coffee myself. I don't want to sound like an obnoxious backseat driver but when you make an ice latte and add the honey last, honey solidifies in cold liquid so it doesn't mix well. To correctly make an ice latte with honey you add the honey in the hot espresso shot and mix it in first. So I can't really conveniently add honey myself in the iced latte after it is already made.
The food here was also disappointing, I know this is a coffee shop and not a restaurant but it would have been nice if they notified me the breakfast burrito I ordered was store bought and microwaved (I would have not ordered that if I knew ahead of time).
Also there is absolutely no outlets here besides one all the way in the back. You'll have to be lucky to get it if you want to finish work here.
Other than that the coffee was good. I'd say the bean quality is great and the employees were very kind. Location is also beautiful. Great place to have a chat with friends not a great place to get work done.
I spent about $13 on a medium iced latte and a breakfast burrito as seen...
Read moreWe accidentally stumbled upon Bitty and Beau's today, July 30 2025, and were both thrilled and disappointed. We were thrilled because not only did we have the BEST cup of coffee, everything from the atmosphere to the baristas was so inviting. We even got to sing Happy Birthday to Tom, a quiet man who was turning 30! We were able to purchase LOTS of great and very affordable Bitty and Beau merch for souvenirs and future gifts. The coffees were both tasty and affordable as well. The ONLY disappointment was that we found Bitty and Beau's on our last day of vacation; otherwise, we would have been there EVERY morning for coffee. Until we can return, we learned that we can go on the website and have Bitty and Beau's delicious coffee delivered to our front door in Virginia. If you are in Annapolis, Maryland, and are looking for a radically inclusive space with delicious hot and cold drinks, be sure to stop at Bitty and Beau's. You will be...
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