Very disappointing. We first went in around 7:30 and ordered a regular burrito with 2 large queso's and a fountain drink. While ordering the burrito, I forgot to mention the protein and didn't realize until after the order was completed. The cashier neglected to ask if there was going to be a protein in the burrito and rung me up for just a bean with onion burrito. We also ordered 2 large queso's but only rung us up for one.
After realizing the order was incorrect we went back to see if the food could be remade. A remake could not be offered due to "what was already on the ticket" so instead I had to repay for both the burrito and the large queso I did not get the first time but with a 20% discount on each item. The cashier proceeded to get the order wrong again and charged us for a burrito but still didn't get what we asked for and got a small queso instead of a large like what was asked.
The burrito didn't taste like anything other than unseasoned rice and beans despite there being chicken and other toppings in the burrito. The chips tasted like store bought and the queso tasted like Tostitos cheese dip with jalapeños in it. I also got a Sprite from the fountain machine and it tasted like sparkling water.
For those who want to go inside the restaurant, be warned that the entire restaurant smells like a...
Read moreI don’t know what exactly happened at Bell Street Burritos, but I walked in a man and walked out a believer. I ordered the extra-large pulled pork burrito, and let me tell you, it was so big it had its own gravitational field. I briefly considered naming it and claiming it as a dependent on my taxes.
The pork? Tender enough to bring a tear to your eye. The tortilla? A warm, fluffy hug from the carb gods. Every bite was like a mariachi band doing a celebratory solo in my mouth. I didn’t eat this burrito—I survived it. I emerged from the other side of this experience stronger, wiser, and in need of a nap.
The staff was chill, the place had good vibes, and despite the fact that I looked like a construction worker trying to eat lunch in a wind tunnel (shredded pork everywhere), no one judged me. A+ for burritos, A+ for atmosphere, and A++ for helping me finally understand what burrito-induced bliss feels like.
Go. Eat. But maybe cancel your afternoon plans—you’re gonna need time to...
Read moreI've been coming to Bell Street (at several locations, but the Krog location primarily) for many years now. I'm finally editing my 5 star review from 8 years ago to 2 stars today. Over the past year I've had continually negative experiences and I have come to realize that it isn't just an off day. When placing an order online for pick up the results are consistently incorrect. Missing toppings, not grilled (which is an extra charge), missing sauces. I mean the order details are printed crystal clear on the ticket- how is that even possible to miss that? Especially when there are zero customers in the store when we go to pick up- it would be one thing if they were slammed but that's not the case. The portion sizes are also shrinking. I just can't justify spending over $30 for two incorrect burritos anymore. It's such a shame because it used to be so good. I will still give the other locations a chance when I find myself in those parts of town, but I can't recommend this...
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