I normally have a good experience, but this time it was not. I went to Fred’s off of Krog Street on March 15, 2020. I eat there all the time and never had the worst experience ever until yesterday. I ordered $41 worth of food and one of what I ordered was a Korean CHICKEN Philly. I was given a steak and also was given a small amount of fries. I received my order and left to go home. I didn't think to check my bag because this place usually has everything right. I ended up checking my bag before we jumped on the highway because I knew we lived far. I checked my sandwich and it was a Korean Philly that this place had given me. I had my husband turn back around to the location. Okay, I walked in and explained to the first Hispanic guy that my order was wrong, he just looked confused. I showed him my sandwich, fries and my receipt. After showing my receipt, he still asked for my name, which that this point I am confused. I brought you everything in front of you and you still asking me for my name. Okay, I told him my name. He pulls up my order and called a supervisor over. Marcus comes over and he has showed the supervisor and telling him that I am complaining about my food. He made it seems as though, they did not make the error on their end. None of the employee's apologies for the inconvenience or anything. Marcus walked over to the registers and asked me what was messed up as if the guy didn't tell him. I repeated myself to Marcus that I ordered Chicken, not Steak. My fries were not the full serving. I also asked for the inconvenience being that no one has apologies, can I keep the other food being that you will probably throw it away. Marcus said, ” I can't do that.” As I asking him this, I hear in the background the employees were still talking about me complaining about the food. The cooks in the back looked through the window and were looking all at me. I asked Marcus, ”Is there a problem because why is it that your employees carrying on like this when you guys messed up on my order? I even bought everything back for you to see.” He said, ”no there is not a problem and walked off and was talking about it with the Hispanic guy. Another tall white male walked in and asked what happened and they started telling him. I asked Marcus for his supervisor's information, which he said, that I will have to go online and submit my complaint. I asked him what is his supervisor name and he doesn't have a phone number, he tells me no and to go online. He also told me that his supervisor was named Mike. He handed me my food and with a sarcasm remark, ”Is there anything I can help you with today.” I walked off and went home. I arrived at my home and noticed that they have cheated me out of chicken on my sandwich. I am not sure if you guys have changed your serving amount, but if that is the case. Why is the price still the same? I have taken pictures of the amount of meat they put on my sandwich. If you guys are doing this to people, I will stop doing business with this establishment. I will not waste my money on unprofessional people who can't even take ownership. If you can't resolve my issue, I will call my bank and ask for a full refund because the purchase was not what I expected.