Freedom Barber Co. — Local services in Atlanta

Unfortunately will not be returning here again. First visit was fantastic -- though it was challenging to find their new location for people not native to the area. On our appointment today, after struggling through traffic from OTP, we found they weren't in the same location.

All of this would've been solved with clearer communication. This is a complaint of an earlier reviewer too. Updated google maps or even the directory being updated would have been nice.

I called, received instructions and it wasn't clear to me that they indicated they were in a SEPARATE part of Studioplex. So we're walking around, really trying to find this place (I'm 10m passed my appointment time at this point, which I'm not happy about.). Whoever picked up the phone did note that this is a common issue for them right now.

I get a call from Dan after we can't find the place, who cancels my appointment -- as we're literally standing in the parking lot. He does mention a missed appointment and how he'll upcharge for that, which is absolutely fine. It's a business, I understand that portion of it. But we literally drove an hour to come back here. Only to not have any clear indication where things were changed and that their new location was literally separate from the Studioplex location. We even asked the valet who was in attendance and he had no earthly idea.

Oh, I had to pay the $4 for leaving the area too. It was a nice way to end that adventure.

It was fairly upsetting since I really enjoyed my haircut and the place. But this really tanked my afternoon.

I won't be coming back. This isn't a reflection on the quality of their haircuts, but on a really unpleasant and unfortunate interaction. Please update...

I went in as a walk in. No one greeted me as the barbers were all cutting hair. Ok no big deal. I then sat for about 30 mins before watching 3 barbers finish with their clients. Still no greet. Finally as one was at the register I asked if anyone was available since I was a walk in. He said not at this time and asked if I could come back in an hour. I said ok. As I am about three units down walking away he comes outside and says one of his clients pushed back their appointment and he would be able to take me. I sat down and he asked me what I wanted. I said leave the top and trim the sides along with a tape up front and back and my beard. This barber literally rushed a haircut and all he did was trim the sides and my beard. No shape up. Charged me $30 for not even 10 mins in the chair. That I literally went home and had to finish cutting my own hair. Honestly I felt stereotyped. Almost as if he had given me more of a haircut I couldn’t afford to pay since I was in sweats and T shirt. Obviously face and hair is crazy which is why we go to barbershops. If he would have given me a $100 quality haircut I would have gladly paid it and left him a well deserving tip. So for the next person that comes into your place please treat them with the same welcoming as you do to your “high...

I am not one to write a review, but when credit needs to be provided when necessary. I used to visit the shop where the owner and some of the staff came from. I left that particular shop, not because of the staff but because of the management. You could really see how it was affecting the creativity and the service the staff could provide. Today I visited Michaels shop, though I have been following it since it opened a year and half ago due to its location, history, and his craft ( he is a master at what he does). It was the best choice I made today, it true pleasure. From the shop design, lighting, to the best customer service. I been going to barber shops since I could remember, and its a place to feel open chat, get a haircut, and feel great after. This is what I experienced today, all in a. true city setting that is not trying to be more that what it is. Thank you, this kind of experience should exist more in this city, as being "cool or trendy" can be confused with being a complete waste of time to a consumer. Once again, I highly recommend this shop, and their barbers. Also, go with a little time and walk around Paris on Ponce or stroll...