LowCountry Steak — Restaurant in Atlanta

First let me say that we watch G Garvins Cooking show on a regular basis, so for my upcoming birthday (which is today) we decided to go to Low Country Steak.  We reserved my table on Opendoor and advised that the special occasion was my birthday.   When we arrived we were welcomed with a warm greeting from the door to our table.  To start the server let us know she was going to be serving us but it would be a group effort, as she was in her last day of training. Ok, I was open to that, I wanted to make her feel comfortable, everyone has to start somewhere.  But soon after the greeting and giving us a few minutes to look over the menu, letting us know what the specials were...  service went down from there.  We ordered once we asked about a couple of things on the menu.  We are sitting there and hear the very personable server (Joshua) attending the table next to us thoroughly go over the specials and explain the dishes with such enthusiasm we heard a couple of other items we had no idea about. So I overheard his name and called him before he walked away and inquired about the seafood pasta and the calamari that wasn't offered to us.  My companion also overheard him explaining the steak selection to the table next to us which made him realize the ribeye we ordered may not have the bone which we prefer so he explained it and then proceeded to let us know that the restaurant was out of them. He was polite enough to ask if we wanted to change the order but assured us the boneless was just as flavorful so we kept it. Well when our server came back I mentioned that hey you didn't let us know about the seafood pasta or the calamari and she  was like oh sorry yes we have that. Ok. Then she took our wine glasses. Once again I heard Joshua explaining the wine and she said oh you didn't get a drink menu and we told her no, she brought one over Besides that and bringing our water that was the last time she came back around. We saw the trainer a couple of times when she came back to see if we were satisfied with the temperature of the steaks  and everything but not much more. She seemed rush as she had a big party and a couple of other tables.  The last time I saw the training server she was bringing the check , which we hadn't asked for ,when I had to stop her and say hey do you have any desserts? It's my birthday, what do you have.  She simply said oh happy birthday, brought a menu, stated that all they do is put a candle on it and what would you like to order. Now I also explained this was our first time here and we hadn't been given a full run or details about the food and /or recommendations , if we wanted or needed anything else and wasn't really getting a full experience. She smiled and apologized that it was part her fault because the other young lady was training and she should have helped a little more. So my companion was talking to her about an item on the menu and trying to compare it to something and either she didn't realize he was still talking to her or didn't care and walked off!  Joshua came back over and we talked and we asked when he worked if we ever decided to come back.We learned more about the food and the menu from listening to him serve the people around us.  It speaks volumes that I remember Joshua who wasn't even our server and I can't tell you the names of the two ladies who were assigned to our table.  The food was good but the service was subpar.  When you go to a supposedly 5 star restaurant and pay those prices you should have a 5 star experience and customer service. That's why we choose these types of restaurants for a higher end experience. Food and Service.  I regret spending my birthday here.  Having good food alone won't keep customers coming back but a combination of good food and exceptional service will.  Please find more servers like Joshua. He was the only one who thanked us for coming and hoped we'd come back, ask for him and he would take care of us. If we ever decide to come back he would be the reason why....

I recently dined at Lowcountry Steakhouse for my dear friend Marlo’s birthday dinner—a celebration I hoped would be marked by charm, comfort, and culinary delight. Instead, it felt like a metaphor for far too many dining experiences in Atlanta: underwhelming atmosphere, inattentive service, and food that underdelivered.

I arrived at 6pm on a Thursday evening to a completely empty restaurant. Not “slow”—empty. Several staff members were gathered near the kitchen, deep in conversation. A cook made eye contact, quickly looked away, and returned to his chat. Three minutes passed before a host acknowledged me and offered to seat me—at a table in the back.

I requested a booth at the front, as I’d enjoyed one during a previous visit. “Those are reserved for parties of four,” he said. I politely reminded him that I had once dined there as a party of two—in a booth. He led me to the back anyway. No effort, no flexibility, no warmth.

Our waitress, who was pleasant but exuded little presence or personality, arrived to take my drink order. When my friend arrived, we listened to the day’s specials and said we’d like the cornbread appetizer while we reviewed the menu. Time passed. Laughter, stories, gift opening. Thirty minutes later, we had to signal the waitress to come back. She had forgotten our appetizer order entirely. Rather than simply apologize, she offered a baffling, “I guess we weren’t on the same page.” A phrase more befitting a relationship breakup than a restaurant mishap.

The food selection lacked imagination—and green vegetables. No asparagus, no broccolini, no sautéed spinach. Just green beans (offered without flair) and fried Brussels sprouts (which, while fashionable, lose their nutritional halo once dipped in oil and tossed in salt). When I asked about this glaring absence of greens, I was met with a shrug and mention of a salad—an entire course, not a side.

The cornbread finally arrived and, to its credit, was excellent. Moist, flavorful, golden. Unfortunately, it turned out to be the high point of the meal.

The entrees: a roasted chicken, green beans, lobster mac, and a ribeye. Upon arrival, I was immediately assaulted by the scent of truffle oil—an ingredient I’m extremely sensitive to. I asked if it was in the dish. The waitress did not know. At this price point, I would expect anyone bringing a $30+ side to the table to be familiar with its ingredients.

The manager appeared and asked—not with concern but with challenge—“What seems to be the problem?” I found her tone needlessly confrontational, especially considering that I had been nothing but polite and warm. I smiled and explained that I suspected the lobster mac contained truffle oil and that the scent was making me nauseated. She confirmed it did, offered to bring a version without it, and I expressed my gratitude. But it was a moment that reflected a larger issue: a hospitality team that seems disengaged from the very people they serve.

Then came the ribeye. A $70 steak—à la carte, no sides—should not feel like a resistance workout. Each bite required considerable effort to cut, and chewing it was equally laborious. The flavor? Forgettable.

Still, we made the most of the evening. We laughed, talked, exchanged gifts. But I couldn’t ignore the irony: we sat in a near-empty restaurant for over two hours and were still denied the comfort of a booth—despite being one of only two parties in the room.

Lowcountry Steakhouse, in concept, should be a warm and inviting homage to southern cuisine and hospitality. Instead, it felt indifferent. I left disappointed—primarily for choosing it as the backdrop for my friend’s birthday celebration.

I won’t...

Was super excited to try this place and booked for a Sunday evening dinner experience. Two days before I got a call saying they only had one reservation, which was mine, for that evening. So I changed our reservation to Saturday evening instead.

Parking: You can either valet, for $15, or pay to park in the deck for around $12. They don’t validate parking.

Appetizers: My company ordered the fried calamari and it was tasty. I ordered the deviled eggs and it was delicious. However, I now believe the deviled eggs were the source of my sickness. More on that later.

Dinner: Keep in mind this is a steak house, so the entree does not include sides. You will need to purchase them separately. My company ordered salmon and Brussel sprouts. She liked both, even though she didn’t finish it. I ordered the Rosemary Pan chicken with a side of Brussel sprouts and creamed corn. The chicken didn’t taste like I thought it would. I expected more of an herb flavoring. The cream corn was delicious!!! I did my best not to over indulge and that wasn’t hard because my stomach started feeling funny. I decided to stop eating and move onto dessert.

Dessert: I saw most ppl ordered dessert and was interested from the moment I walked in. The waiter recommended the Doughnut Breading Pudding. It was delicious! Just when I thought it was too sweet, the bacon kicked in and gave your the saltiness you needed.

My issue and the reason I gave them a low rating is because I got sick! When I got home I was doubled over in pain. Constantly in the bathroom and uncomfortable the entire night. I ended up ordering from Ton, Ton because they have a wonderful broth, to settle my stomach, the next day. I tagged Low Country on social media and they got back to me the next day. They seemed concern, at first, and I explained that something made me ill. I had all of these leftovers that I couldn’t eat because I couldn’t pin point what made me sick.

My guest also got sick, but hers wasn’t as severe as mine. We narrowed it down to either the deviled eggs or the calamari because we shared those two items.

I think it was the deviled eggs! It was what I ate the most of, which would explain why I was so sick and she wasn’t as sick.

THEY NEVER REACHED BACK OUT TO ME TO RECTIFY THE SITUATION! THAT RESTAURANT COST TOO MUCH TO NOT TRY AND RECTIFY THE SITUATION.

Oh and we saw G. Garvin on the way...