Pretty Little Tacos Midtown — Restaurant in Atlanta

I am reaching out due to an experience I just had at your establishment. I asked if I could get nachos vegan style and I was told no i would be charged nacho price and up charged $4 to attempt. Ok, no thank you! No problem ! I'Il order exactly how the menu states. I ordered 1 chicken for my child and 1 vegan ( texture needs to be improved ... a mush texture) and 1 cauliflower . I picked up my food and quickly realize the chicken taco is in the same box with my vegan/veg tacos . I don't eat chicken what so ever. I ask the cashier " did you guys put the chicken in the same plate as the veg? " she replies yes and I leave it alone... I sit down and eat . I bit into what I believe to be cauliflower and it's SALMON. I go to make the girl at the register aware ... 1 chef sees me and says no one is in the front . he walks off . someone else sees me keeps walking and doesn't ask if i need help . someone else walks straight to the back and didn't acknowledge I was standing at counter. When the gentleman with the locs sees me he quickly states he isn't sure where the cashier is but he will try to assist as best as he can which he did and I am thankful . The cashier finally shows up 4 mins later. I tell her the mistake she says " oh are you allergic? " I said no but I don't eat fish and I ordered cauliflower she asks did i eat the salmon taco. I told her no but I bit it and that's how I knew it wasn't cauliflower. She goes to check the ticket and realizes and apologizes but isn't offering any solution more so just " I'm sorry! " The man with locs assists her in correcting my order. The cauliflower taco comes up on a plate and reminder my food is to go . The cashier turns around goes to box the tacos WITHOUT GLOVES. She came from whenever she was to handle the register then turned to TOUCH my food. She only one gloved after tacos were already in the to go box to straighten them up some more and then walked them to me. I was done. I hope you guys are able to correct this! You were highly recommended but after this experience I will not...

TLTR: Do not recommend.

So disappointed don’t even know how to start off on a good note. I should have figured, given the

This was my first time visiting this establishment and upon my arrival I was excited to order to see what the hype was about. Over all a nice vibe from the bar area and we walked over to order stood in line maybe 4 minutes or so which was ok considering it was the weekend. So it’s my turn to order 3:13pm , I wasn’t greeted the cashier was tired / rude and hand writing the order down which was only 5 juicy chicken taco , 1 juicy ox tail taco and then I also ordered 1 juicy steak taco , had to repeat the order 3x to make sure it was right paid 39.20 and gave phone number to be alerted when food would be ready got the text at 3:27pm only to find out once only half the food was ready and I’m l like where is the rest of my food, the girl with the pink hair was like it’s coming then proceeded to take more orders and I’m just standing there waiting on the rest of my food meanwhile the food is getting cold she took the food put it under the heat lamp and another lady arrived for her shift and asked the girl with the pink hair what I was waiting on she was like the rest of her food it’s now 3:47 and I told them I didn’t want any of the food and I wanted my money back.. had to stand back in line and finally got my 39.20 back at 351pm. No apologies for waiting or anything. I WILL NEVER come back to this establishment if I could have given them Zero Stars...