came in for coffee with friends.
friend ordered a 12oz iced drink and inquired about upgrading to a 16oz. the guy making the drinks, stops to look at her and asks her, “is 50cents too much?” (to upgrade) my friend laughs it off and he goes back to making drinks.
kinda rude and aggressive.
anyway, it’s my turn and i order a 16oz iced latte. i leave a tip and wait for my drink. the guy makes the SAME SIZE drink! so i ask if its the 16oz cause it literally is the same size.
he proceeds to tell me there is only one size for iced drinks. even though i paid for a 16oz. and he then asks me if i want the 50cents back… like that’s not the point. all i asked was is it 16oz and he flips out on me. like dude im wearing a Louis Vuitton bag - do you THINK i care about 50cents…?
i tell him i don’t want the 50cents back and that it just looks like the same size and i was asking about it. but if he says it’s the same size, then fine. not worth fighting over this with someone who clearly isn’t in a good mood!
anyway he was very rude and aggressive and defensive at the same time. not friendly at all. not professional. would not come back for the poor customer service. :/
i go to a lot of coffee shops and never had someone be...
Read moreWhat truly sets Leaf & Latte apart is the quality of their coffee. It's not just good—it's exceptional. From smooth, velvety espressos to rich, bold pour-overs, every cup is a testament to their passion for crafting the perfect brew. Their baristas are true artisans, pouring heart and soul into every drink, ensuring it's tailored exactly to your liking. They use ethically sourced beans, roasted to perfection, and you can taste the difference.
Beyond the incredible coffee, the baristas at Leaf & Latte deserve a special shout-out. They’re not just skilled at their craft, but they also make every visit a truly memorable experience. With their quick wit, warmth, and friendly banter, they brighten your day the moment you walk in. Whether it's cracking a joke that leaves you laughing or remembering your go-to order with a smile, the team at Leaf & Latte goes above and beyond to make every customer feel welcome. Their genuine kindness and infectious energy create a sense of community that turns a simple coffee stop into a highlight of your day. You don’t just come here for the coffee—you come...
Read moreNew coffee shop in Great Lakes Outlets. I was warmly invited in by one of the owners Zach, and figured I would give it a shot.
Definitely a good choice! I got a Latte with a house made syrup (forgive me I don't remember the name of it... was some spice who's name I have forgotten at the moment) and it was really good! They strike a good balance between adding a flavor to the latte without overdoing it like most coffee shops.
I've also tried a pour over, which was so good I didn't want a creamer.
At this point I've met both the owners and their main barista, and they've all been very friendly - honestly its nice to just have a good chat sometimes!
All in all I am happy to have a new, GOOD, coffee shop at a mall I am often frequenting for at least...
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