The COACH Coffee Shop — Restaurant in Austin

My wife and I absolutely love coach (and coffee). We had seen so many things about the new “coach cafe” and she had been dying to come in. We live about 3 hours away and for her birthday I drove her up to stay in Austin and go to the cafe. I’ll start by saying the sales associates were absolutely lovely and this post is directed towards the cafe. Today was slow, so there was no line. We got up to the front to order and we received no smile or greeting, my wife asked a simple question about the drinks due to an allergy and they had a terrible tone and turned to talk to the other baristas. We ordered, they kept things short and seemed to be annoyed but then would turn to the other baristas to just talk. We stepped back after ordering and they called our drink, we walked up and they set it down and walked away, again no smile or “have a nice day.” I normally would never care enough to write a review but my wife and I have both been baristas and never have I ever seen baristas act this way. Your job is simply customer service, to make guests feel welcome and comfortable and to make great drinks. None of which we felt or received. I will never recommend this to any of our friends (who are also avid coach lovers), I honestly feel so...

Rating: 3.2/5

The last few times we tried to stop by, there was either a long line or the coffee shop had already closed early. So when I saw it was open and there was no line, I had to make a quick pit stop.

The security guard always seems to look at you suspiciously, so I never really feel welcome—but hey, I get it. The café is immediately on your right as you enter the store, with no real separation between the coffee bar and the rest of the retail space, which is filled with displayed products.

They have a pretty sizeable menu, though I’m not sure why the iced drinks are $0.50 more than the hot versions. The line moved quickly, and we got our drinks within five minutes.

Iced S’mores Latte ($7): I skipped the whipped cream, which might be why it didn’t quite taste like s’mores. It had a strong chocolate flavor and a noticeable coffee note, making it more of a mocha latte. It was good, but I wouldn’t order it again.

Iced Matcha Lemonade: My husband always gravitates toward matcha wherever we go. He asked about non-dairy options, and they offered to make a matcha lemonade—even though it wasn’t on the menu. He gave it a try, but it was just okay. The lemonade was a bit too sour...

April 2025

The COACH Coffee Shop was top on my list to visit at the Domain and there was a line. Half of the place is a COACH store the other a coffee shop. It had a nice luxury ambiance to it and wanted to buy the marquis items. I purchased a signature Lil Miss Joe coffee mug, Blueberry Muffin, Tabby Cake (chocolate treat in shape of a COACH bag), and Sugar Cookie (in shape of Lil Miss Joe). Lil Miss Joe is the character for the COACH Coffee Shop and lastly got a label pin. The staff was super nice.

The blueberry muffin was very good where could really taste the blueberries and the breading was very soft. The Tabby Cake was small but had quite a punch in chocolate flavor. It was very rich and ate it slowly sharing it with others. And the sugar cookie was very delightful. Next visit will have to try the coffee and defiantly will visit every time I...