The Rose Room — Restaurant in Austin

The first time I went here, the bouncer rejected someone in our group because he had rips in his jeans. The rips were obviously a part of his aesthetic and didn't look trashy at all. However, if that's their policy then that's their right to refuse. However, once inside we had to order drinks from probably the most rude bartenders I've ever encountered in my life. They will blatantly insult you in your face if you take more than 3 seconds to tell them what you want. I asked for a mixed drink with a "double shot", and the bartender gives me TWO drinks, single shot. I gave her the benefit of the doubt, maybe she misheard me. Trying to avoid the mistake again, the only other drink I order that night is a beer. At the end of the night, I ask to close my tab, and the waitress closes it out and gives me a receipt with only a single total and nothing else. $74! I ask for a detailed receipt and there were 5 shots, 2 mixed drinks, and I don't remember what else. I calmly tell the waitress that there's a mistake, and the three bartenders immediately start to berate me. They start accusing my friends of using me to pay for their drinks and that I should get better friends. Are you KIDDING ME??? They then start to tell me that it's impossible to get me any money back and that I'd have to wait until at least 2:45 to talk to the manager. So I wait. The manager comes around and begins to berate me as well. Finally after more abuse they refund my money and I'm escorted out of the building by security. It was only once I was outside that my group of friends tell me they were KICKED OUT because of the fact that I was debating the total. 6 months later I go again for someones birthday party. I thought there was no way that staff would last in an "upscale" club like that. I walk up to the bar, and sure enough, the exact same bartenders are there (all 3 of them), being extremely rude to anyone that went up to the bar. I couldn't believe it. This time I paid in cash. I can't say how disappointed I am with how this place is run. It's a beautiful club with a great dance floor but the staff is without a doubt the worst I've ever encountered. Maybe they're only rude to anyone who doesn't fit their "profile". Maybe they're racist, I have no idea, but this...

Been 20 years since I went to a club. Wanted to feel the music so I went to 6th street trying to find a club playing music with heavy bass. It sucked. Left and headed to The Rose Room after Google search. Had my doubts but when I got close and could hear the beat in my car I started to smile. Parked directly behind in the garage. Got in line at the door that was good size but moving quickly. I'm a guy but was pleased to see they were looking for unattached women, pulling out of line and leading them into the club. That meant they know what drives business and is another positive telling me I probably found what I was looking for. Side note. They check IDs. Come on have them out and ready. You were in line 5 minutes. Pay attention and be ready to move through. Also no hats. These were the rules 25 years ago. It's not hard. Catch on. They saw I had id and could tell I'm obviously old enough and waved me through. Wallet in hand ready to pay like 6th st but no cover. It just gets better. I walk around outside area. Large, multiple bars, ok music but not what I'm there for. Get inside and gold. Music is loud, mixed, bass added, and pounding. Spent the next 3 hours feeling the music. In love. Plenty of attractive people looking to meet other people in the club. Drinks are good. Bartenders are friendly. Good light effects. Good DJ. The one and only complaint about the entire experience was it was hot inside. They should circulate the air or add some cooling. Everything else was great. I...

Booked my 40th bday 2 months in advance. For a VIP section for 30 people. They messed up, booked 3 parties over ours instead. Then moved my party to the floor that only accommodates 20. The floor is over crowded and is the worst spot for a private event. Ruined the whole night. I had to disinvite guest and apologize for the uncomfortable circumstances they put us in. This is actually the 3 rd time I booked a VIP with them and they booked other people in the spot and moved me. I was fine I accommodated, but this time it really hurt and I was really embarrassed. If you book a vip, constantly call and make sure they get it right. They tend to over book spots. One time they crowded a vip section where the police had to come and break it up. The floor is crowded and you have people spilling there drinks and are up against the barriers crowding your vip section. You have to fight your way in and out. Had the Mezzanine vip, it’s next to the Dj , way too loud and people spill and throw drinks on you. This place could be so much greater if they knew how to run a vip section. Otherwise it lacks class. I will never...