Last evening, Saturday, April 20, 2024, four of us, with a reservation, dined at Attman’s Deli Harbor Point. The table was partially set for two. Our dinner was originally for three. About thirty minutes prior to our arrival, I told my friend we were bringing a fourth guest. She had a table for four persons thirty minutes before we arrived.
The table was set, partially, for two. We asked for four complete place settings when the server took our order for drinks. Our drinks were brought to us, but the place settings did not arrive. We asked again, the server said he would bring the settings, and he apologized. My husband went to another table and took the complete place settings for the four of us so that we could enjoy what the pickle bar had to offer. Then the server came to take our orders. I ordered the half-sandwich and a side – Rare Roast Beef Sandwich and a Cesar Salad. The server made no comment about the place settings we had to get for ourselves.
We explained the we wanted separate checks, one for me and my husband, one for our host and one for our guest: four customers and three checks. The server took our orders and assured us the separate checks could be arranged.
Soup was served, but my Cesar salad did not arrive. We stopped our server and asked about my salad and were told the kitchen was making it, and he apologized for the delay. A few minutes later, my three companions received their sandwiches. Then both a salad and a sandwich were brought to me at the same time. It was the wrong salad and the wrong sandwich. The server and the manager apologized.
My order eventually arrived, but the “rare roast beef” stated on the menu was a very well-done thinly-sliced beef. The server apologized and said they do not have rare roast beef anymore. I suggested the rare roast beef sandwich be removed from the menu. The server said he would talk to someone about the menu item and again, he apologized. My sandwich contained dry, well-done thin slices of beef, which did not have a roast beef flavor. I could not eat the tasteless sandwich. My friends said their meals were okay, but not great.
The cash register checks arrived with errors on them. The orders were mixed up on each check. My husband’s and my check had my friend’s order listed on it. Our fourth guest’s check had my friend’s drink on it. There were other errors on the checks; these were the errors I remember. Our fourth friend told the server he did not want to pay so much for the single meal he ordered. Without looking at the check, our server said something like, “I will get my manager to help us figure this out.” Again, he apologized. The manager looked at our checks, apologized, and promised to get us the correct checks for each of us.
There were other errors and disappointing service, and may more meaningless apologies. Apologies would have been valuable if the server and the manager had not continually given us poor service with numerous errors.
I do not recommend that anyone go to Attman's Deli Harbor Point - Baltimore, MD. The Menu was not accurate, the meal was not tasty, and the service was poor because of...
Read moreMy wife and I were looking forward to having breakfast here on Sunday morning, but it ended up being a disaster. I was planning on giving 1-star, but we were comp’d our whole meal and given (5) $5 coupons for future use (which we gave away because we won’t be returning).
We were greeted and seated by friendly staff at 7:30am as we were the first to arrive. My wife ordered the Chesapeake Omelet with havarti cheese, home fries, and a bagel. I ordered the California Omelet, add bacon, with a jalapeño bagel (I didn’t specify hash browns or home fries b/c I’m impartial to either). We waited awhile for the food to come out, but I didn’t think much of it as we were the first ones in and they were probably getting in sync.
It was a full 30 minutes before we received our bagels. I was expecting something really good, but what I got was a bagel that seemed like it came out of a bag, split in half, and dumped on the plate. I thought it might be toasted, but I didn’t request that so maybe that was on me. Her’s was the same, but slightly toasted - odd that hers was and mine wasn’t. We were starving, so we ate them anyways.
About 15 minutes later our omelettes came out, but they were incorrect. Her’s had no cheese and she had hash browns instead of home fries as requested. Her omelette was just a small portion of crab and egg - no cheese. I received a western omelette and not the California omelette w/ bacon added as requested.
I usually don’t send back food, but these were just wrong. The waitress (dyed red hair) apologized, but said the cook mixed them up. We waited for our order to be re-made. We received the second “corrected” order. Her’s was the exact same omelet - a little crab with no cheese, and hash browns instead of home fries. I received what appeared to be another western omelet, but without the ham that it’s described to come with (and no extra bacon as requested). I received the home fries that my wife requested on my plate.
I complained to another waitress (manager?) and she comp’d the entire meal. The original waitress didn’t return. From what I can tell, our original waitress (dyed red hair) was multi-tasking doing kitchen duties and was spread thin. She was trying her best. The second waitress (manager?) was great, but seemed overworked - it seemed like she had been there all night.
So, I don’t why they messed up our order so badly twice - understaffed? Was the point of sale system the issue? Was it the cook? In any case - they have a problem.
Also, I just noticed that they gave themselves a 5-star review. I own my own business and rely on reviews, but could never imagine giving my own business a review to bump up the rating.
I hope that my review is constructive, and that no employees are reprimanded. I think that there’s a communication and/or system problem that could...
Read moreAttman’s Deli – A Stoner’s Dream Turned Meat-Filled Nightmare
Walking into Attman’s for the first time, stoned out of my mind, I felt like I was about to witness something sacred. Everyone told me, “Get the corned beef, bro,” like it was a religious experience. But in my dazed state, I got cocky. I saw the specialty Reuben with potato pancakes instead of bread and thought, this is it—this is my destiny.
I was so, so wrong.
The sandwich arrives, and I swear it weighed as much as a newborn baby. I’m holding it like it’s a delicate artifact, but the second I take a bite, it completely falls apart. The potato pancakes crumbled in my hands, sauerkraut and corned beef spilling everywhere like an overstuffed suitcase bursting open at the airport. I tried to recover, but at this point, I’m just shoving pounds of hot, steamy meat into my mouth, desperately trying to keep up before it collapses completely.
And let me tell you—pounds of hot, steamy meat in your mouth sounds fun until you’re actually choking on it, trying to keep your dignity in a public deli. Some dude two tables over was staring at me like I was in some kind of weird food competition. I looked back at him like, help me, bro, I made a mistake. But he just nodded, possibly in respect, possibly in judgment—I’ll never know.
The flavors were decent, but the execution? Disaster. That sandwich had no structural integrity. It was a Jenga tower made of corned beef and regret. By the end, I was covered in crumbs, sauce on my face, hands greasy like I just changed a car engine, and feeling like I got wrecked in a way I didn’t sign up for.
Would I go back? Maybe. But next time, I’ll stick to the classic corned beef. And maybe bring a bib.
3/10 – Too much meat in my mouth, not enough sandwich...
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