A Slice of Eden — Restaurant in Bar Harbor

Usually, I do not review places I go to, but the service at the Slice of Eden restaurant was unnacceptable. Our family was in need of a lunch meal waliing the streets of Bar Harbor, so we visited some restaurants, all of which were closed, other than Slice of Eden, which was open during that time. However, upon entering and finalizing our order, the cashier came up to us and announced that the kitchen had closed, an hour before the posted closing time on the door and on Google. Although they had taken the previous order, we were practically shoved out of the restaurant verbally. Hurt, we had to take our business elsewhere. Though it looked delicious that day, we had to pass on their food because we were not allowed a meal. Compared to the fabulous service elsewhere in Maine, there was not an ounce of kindness in this store that enticed us to even come back. Coming to Maine, we dreamed of a delicious blueberry pie during our trip. However, all of the restaurants made it with eggs, and Slice of Eden was the only one with a Vegan pie. However, upon getting the pie we craved, another terrible service job awaited us. No plates were given to us, so we had to eat on napkins, which ended up staining one of our party's shirts. Also, upon the request to warm the pie up, which had been baked the same morning, we were denied, stating that "it [the pie] was good enough". The same response was given to our request for whipped cream on the side. Turns out, the pie was not as enjoyable as it could have been had our simple requests been granted. Thus, I strongly recommend avoiding this restaurant, because any other local business along the streets of Bar Harbor would better deserve a customer's business rather than this place. Maine's loving and warm reception elsewhere need not be tarnished by the rude...

They were so rude to me this morning that I am still upset about it. What did I do, besides be friendly and leave a 25% plus tip to stand at a counter and order? To be honest the bagel sandwich was awful. Doughy, stodgy, undercooked bagel. Small, scant fillings. An utter waste of money. There are wonderful places in town but this place is terrible. But I still wouldn’t have left a review at all, if they weren’t so horribly rude! Thank you for ruining my morning by being so unnecessarily nasty.

Ironically this is not the first time I’ve been here. I was here last with my sister, I ordered a different bagel, my issue was still the same. Ugh. And she ordered a bagel with boursin cheese, there was so little boursin you could barely see it. Yet we said nothing! And I came back! (Granted, only because my favorite place in town had a line already going out the door at 7AM. But still!)

The only reason I am leaving this review is as the woman who “served” me, could very well be the owner. She was older, as normally there are young gals behind the counter. (Who are not particularly friendly, but at least not flat out rude like this woman was!) And why? Because she has to work? Because she has to deal with tourists? Well so do I. She only looked to be at most, 10 -15 years older than me. And I work 10-12 hour shifts a day myself. At 2 jobs. And now I have to go to work, knowing my first hour plus this morning is to pay for horrible food from a...

I am writing to express my disappointment with the service and product I received from Slice of Eden. Despite my initial hopes, my experience was unsatisfactory due to a combination of poor communication and customer service issues.

The lack of timely communication leading up to the event should have been a warning sign. On the day of the scheduled cake pickup, we arrived at the time specified in Slice of Eden's email confirmation (10:00 AM). However, we were met with accusations of arriving too early, despite presenting the email as proof of the agreed-upon time.

While delays are sometimes unavoidable, the manner in which we were treated was unacceptable. Even if the cake had been exceptional, the poor customer service would have overshadowed any positive qualities. Unfortunately, the cake itself did not justify the negative experience. I would advise potential customers to consider these factors before choosing A...