Starbucks — Restaurant in Baton Rouge

Starbucks, fix my coffee correctly if ya'll don't want to remake it. I go to another coffee shop and they never give me weak or tastless Americano. Their largest cups are smaller than Starbucks, they put 3 shots of Americano but my coffee was never weak. I never need to ask or request if they can put enough Espresso shots in my coffee but they always make it right! One day, I asked how many shots they put in a large cup out of curiosity. At this location, before I pay, I would ask them if they can put enough shots in my coffee, but some of them still give me watery coffee! It's like I always need to beg them to fix the coffee right. The lady who wears a bonnet, I think she's a manager, Whenever she takes my order or she is there, I'd always ask her if she can fix my coffee, hate to bother her when she's in the middle of something, but she never give me watery coffee, but I don't see her there anymore. The other Starbucks location is always short handed and they gave me hot coffee in a dusty container so I stopped coming there. The guy that works in the morning, he always make my coffee right. Gabi works in the evening, she makes my coffee right, too. But when I didn't see Gabi for 2 weeks, they kept giving me weak coffee. I paid $9 for 2 cups of large coffee that taste like water, and went to another coffee shop to order more, waste of money, gas, time and the traffic. I can tell if my coffee is weak or not just by looking at the color, but the coffee looks bubbly when it's newly made so I can't tell. I find the Americano at Starbucks taste better than other coffee shops so I liked to get it here. Not anymore. A lady who used to work at Starbucks told me that some Baristas don't care or they just don't know how to make coffee, or some are not properly trained. When I seen comments in other articles from customers who complain that Starbucks always give them watery coffee, I stopped coming here. Not worth it! Plus their parking lot needs to get fix. I was wearing flip flops and I almost got poke and fell after I trip on a rusty steel that was in the ground, that wasn't suppose to show at all? Good thing I was on my way in and wasn't walking so fast or it could have had hurt me, and not on my way out holding cups of hot coffee, I looked down just in time so I was able to raise my foot to avoid getting hurt from the steel, it poke the bottom of my slipper. Also I noticed that I only order hot plain coffee and their priority is to make Frappuccino of the customers in the drive through and in store that came later on after me. My daughter told me she noticed how they look at the stickers and would pick what they make first and they would put my order on the side to make later on. There was an occasion where I almost cried after waiting for 30-40 mins for plain hot coffee.

On another occasion, I think a new employee had fix me Blonde Espresso instead of the Traditional one. The coffee wasn't tasteless, but didn't have the distinct aroma and taste of the Original Espresso. I'm a coffee drinker, my taste buds can tell if it's Italian Roast, French, Cuban, etc. At Racetrack you fix coffee yourself, you just press the button, I go there for Guatemalan coffee and my coffee always come out dark. Sometimes the employees would separate 2 cups, put them on the counter, put them back together, then separate them again, then they'll put coffee in them. If the bottom of the cup had touched the counter top and you put it back in another cup, then you separate them again, and you put coffee in them ( That's not hygienic ).

In the evening time, an employee was picking up garbage bag from the trash can when we came there. She stopped what she's doing to take my order and fix coffee. I noticed how she was acting like her hands are dirty, but she fix the coffee without washing her hands :(( I hope they'll wash their hands after touching garbage...

I order Uber, doordash coffee, on a regular. This store, college drive, always sends me TRASH coffee. My Uber driver just told me why. So they make your coffee as soon as it's ordered. Set it off to the side. With no straws, spilled all in the bag, and the coffee is so melted when I get it and a waste. SO they made my Uber driver want in thw ljne to cone to the wk dow to tell him has to come inside, when it was ready, just waiting. So he went into the store, after waiting in line;while our ice coffees turn to water,where they proceeded to make him wait in the line inside also for an order that's been ready for 25 minutes. I have this problem. no where else. Bc they make it whe. The driver arrives. It's ALWAYS wrong g, a mess, and no straws or napkins in the bag. And I may 25$ , daily for this. I'm about to switch to ccs coffee.and I can't even drink the Frappuccino that's now water and foam because there weren't any straws in the bag. Ever. This is the 4th time this store has screwed me out of almost 30 dollars. After 2 coffees, delivery fees amd tips... trash. Do better. And I leave good reviews when you deserve it. Thos store does not deserve recognition for anything but needs improvement. The Uber driver edgar, was...

Never have I ever been treated so harshly before in my life. Jennie is the absolute worst & is racist as well! I visit this location everyday and NEVER dealt with her until today. I normally do mobile orders but today I ordered in. That was a HUGE MISTAKE! This arrogant individual treated me like I was the scum of the earth. I’m the only African American in there & only one to get treated this way. I ordered before a group of 3 Caucasian girls & a few others but somehow EVERYONE got served before me. When I brought it to her attention, that’s when things went left. Calling me sweetie, babe, etc while laughing because one of those ignorant girls used the “N word” & yelling I am the manager was the absolute worst. Instead of giving her the reaction she wanted, I handled it really well. I asked for the corporate number (which she refused to give) & decided to report her. As I’m leaving, she has the nerve to accuse me of stealing a pen. The cashier was just looking, the customers were looking and laughing and this manager was laughing, making jokes & being...