First Watch — Restaurant in Baytown

This is my first negative experience with a restaurant in Baytown. Most offer really good service, but that wasn't the case with First Watch. The place wasn't very busy when we got there, so we were seated right away. I met two friends there, because I had an appointment in just over an hour, so I'd likely have to leave before they did. First off, service was very slow. Our server was really nice, but she appeared to be much busier than the others. They were not short staffed. It took about 15 minutes for her to get our drink order. Then, it took a few minutes longer before we were able to place our food order. Then, the wait was really on. I ran out of time and had to leave, so I asked my friends to get my order to go, and I'd have it for lunch or dinner. I found out a little later that one of my friends had ordered an omelet, and he'd asked for it with no sour cream. When he got it, there was a big dollop of sour cream on it. He told the server that he ordered it without sour cream, so she took it back to the kitchen. Rather than remake it correctly, someone just did surgery on the omelet and cut out the part with the sour cream. Then, they filled the big gaping hole with tomato. I can't imagine that anyone would find that acceptable. The one positive of the First Watch during that visit was that everyone was really nice. However, they just didn't have it together. Maybe everyone was just having an off day. I might be tempted to try it again, and hopefully there will be more positives...

I have been coming to this First Watch for a couple years now and let me tell you I love it here! The plating is taken to consideration as much as the ingredients that they use for all of this delicious, fresh food. When I go to a restaurant, I usually order the same thing since I’m a vegetarian but at First Watch, I am able to try new things which is always satisfying. All of the servers are kind and friendly and I appreciate their service. I do suggest that the servers make sure to write down all orders and that they come back to check on their customers after 2 minutes or 2 bites within the customers receiving their food. I have noticed that the servers that don’t write down my table’s orders, mess up something or forget to put in an order. And I recently was waiting on my server to come back so I could ask for an ingredient to enjoy my food. I do keep coming back though and I love when Dominique or Fonzi or Angel get to be my servers because they have been amazing throughout the last year and they are some of the few servers in my life that I call a well rounded server. As in, they always introduce themselves with a smile. They have the skill that doesn’t require them to write down my order to get it correctly, they provide some of the best service and they are thanked with a nice tip and a thank you. I will always keep recommending this place to many people. I wish I had more pictures to show y’all, but just check out their website! It has...

Emma was an exceptional waitress who went above and beyond to create a welcoming and enjoyable dining experience for every guest. From the moment you walked in, she greeted you with a warm smile and genuine enthusiasm, making you feel like more than just a customer. Her attention to detail and ability to anticipate needs—whether it was refilling drinks without being asked or offering thoughtful menu suggestions—showed a level of care that truly stood out. Emma managed her tables efficiently, never seeming rushed, and always took the time to check in with kindness and professionalism.

What truly set Emma apart was her natural ability to create a positive atmosphere. Her friendly demeanor and upbeat energy made even a busy night feel relaxed and comfortable. She connected easily with guests of all ages, creating a sense of familiarity that made people want to return. Whether it was cracking a light joke or simply remembering a guest’s usual order, Emma made everyone feel seen and appreciated. Her presence added warmth to the restaurant, turning a simple meal into a...