Euro Caffe Beverly Hills — Restaurant in Beverly Hills

Business owner engages in false advertising and overcharges customers and hopes they won’t notice because he’s in Beverly Hills. I ordered a double shot regular whole milk iced latte which is listed on his menu for $6.50. When he rang it up it was $9.67. No other surcharges were posted anywhere. When I asked him why, he said “because it was a double”. I then pointed to the menu above his head which showed $6.50 for a double. He then said it was because of tax. He said “next time you should ask me about it first before you order.” I walked away then came back a few minutes later and asked him, “Could you please explain to me again how we went from $6.50 to $9.67?” He then became very angry, grabbed the iced latte away from me, pulled $9.75 in cash out of the register, slapped it into my hand and said “now you never come back again!” Um…needless to say, I never will, and neither should anyone else. I believe I caught him red-handed, and that most customers don't even realize he is ripping them off, because they expect higher prices in Beverly Hills. Don't be a "sucker" - go somewhere else! I wish Google allowed negative stars for...

Second time here. My first experience was not great so I gave it another chance. I'm afraid it was still a poor experience. I had plain black coffee and a croissant. The coffee was terrible. Just awful. I've been told their specialty is espresso or cappuccino. The croissant was ok. The real problem is the lack of customer service. I always arrive asking how the person is doing and smile. I was met with an irritated response of "what do you want?". So I ordered. I wasn't offended, just disappointed. What upset me was witnessing how some others were treated. I saw a young lady order her cappuccino and pastry and then go sit. She waited for about 10 minutes and went back to the counter to inquire if they would be bringing her order. The guy snapped at her. Absolutely snapped. Yelled at her that he doesn't deliver to the table, she has to pick it up. Now, if it is self serve, totally fine, just tell people. And yelling at a customer who was just inquiring...

UNACCEPTABLE Customer Service. Came to check this place for “ good European vibes and hospitality”. When I asked for the table outside, the reply from the owner was: “Will you order food? I have a policy to give a table outside only if you order food.” -“Probably”, I replied being in shocked with such hospitality. Then the owner replied: “Probably-is the fly on the wall. Can you get out outside and wait because I have to serve my people.”

I went to a different restaurant to have my lunch.

If you’re looking for the high quality place with respectful customer service, don’t waste your time and find another place. There are a lot in Beverly...